Practice Director, M&C

Robert Half•Charlotte, NC

4d•Onsite

About The Position

The Practice Director, M&C is responsible for maintaining above-average performance metrics, providing leadership and motivation to direct reports, participating in recruitment, and effectively communicating across all organizational levels. This role drives revenue-generating activities, executes operational focus areas, meets productivity standards, and manages time effectively. The Practice Director is expected to achieve pricing goals, possess expert knowledge of their practice group, and quickly recognize and act upon business trends. They will lead customer retention and expansion strategies, build customer loyalty through superior service, and lead with character, building trust and respect. This role promotes an inclusive work environment, accepts responsibility for actions, and creates a positive, collaborative team culture. The Practice Director will also be responsible for business generation, revenue, and pricing goals based on location, with a total headcount of up to 4, including the director.

Requirements

1+ years talent solutions and/or management or equivalent experience required.
Proven performance in talent manager/director role.
Demonstrated success in business generation, leading and driving business development.
Excellent communication, presentation and problem-solving skills.
Proficient in MS Office, databases and other technology systems.

Nice To Haves

Bachelor’s Degree or equivalent, preferred

Responsibilities

Drive revenue generating activities/practice group performance.
Execute operational focus areas.
Meet productivity standards, individual and staff.
Effectively manage time, plan and multi-task.
Make quality decisions.
Reach target performance metrics, individual and staff.
Attract and source talent.
Train, develop and retain staff.
Achieve pricing goals.
Quickly recognize and act upon business trends on daily/weekly basis.
Effective communication (feedback, difficult messages and expectations).
Promote a culture of collaboration.
Motivate, inspire and lead by example.
Provide recognition and celebrate successes.
Manage change efforts.
Facilitate resolution with internal staff, clients and candidates.
Conduct effective meetings.
Lead customer retention and expansion strategy.
Build customer loyalty by providing superior service.
Lead with character, build trust, respect and credibility through actions and behaviors.
Promote and support an inclusive work environment.
Be aware of and accept responsibility for own actions and behaviors.
Create a positive, collaborative team culture.
Strive to understand and support others.
Follow through on commitments.
Treat others fairly and consistently.
Business generation, revenue and pricing goals.

Benefits

Base salary and bonus pay
Group health insurance benefits (medical, vision, dental)
Flexible spending and health savings accounts
Life and accident insurance
Adoption, surrogacy and fertility assistance
Paid parental leave of up to 6 weeks
Short/long term disability
Paid time off for vacation, personal needs, and sick time (up to 17 days per calendar year)
Up to 11 paid holidays per calendar year
401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees.