Practice Director, M&C

Robert Half•Raleigh, NC

8d•Onsite

About The Position

The primary responsibility of the Practice Director is to maintain a consistent above average performance metrics, provide business generation leadership, motivation and direction to direct reports, participate in the recruitment of new hires, and effectively communicate with all levels within the organization. This role involves driving revenue generating activities, executing operational focus areas, meeting productivity standards, and effectively managing time, planning, and multitasking. The Practice Director will also be responsible for attracting, sourcing, training, developing, and retaining staff, achieving pricing goals, possessing expert knowledge of the practice group, and quickly recognizing and acting upon business trends. Key competencies include effective communication, promoting collaboration, motivating and leading by example, providing recognition, managing change, facilitating resolutions, and conducting effective meetings. The role also emphasizes customer focus by leading customer retention and expansion strategies and building customer loyalty through superior service. The leadership approach is characterized by integrity, building trust, respect, and credibility, promoting an inclusive work environment, taking responsibility for actions, creating a positive team culture, understanding and supporting others, following through on commitments, and treating others fairly and consistently. Business and HR responsibilities include business generation, revenue and pricing goals based on location, and managing a total headcount of up to 4, including the practice director.

Requirements

1+ years talent solutions and/or management or equivalent experience required.
Proven performance in talent manager/director role.
Demonstrated success in business generation, leading and driving business development.
Excellent communication, presentation and problem-solving skills.
Proficient in MS Office, databases and other technology systems.

Nice To Haves

Bachelor’s Degree or equivalent, preferred

Responsibilities

Drive revenue generating activities/practice group performance.
Execute operational focus areas.
Meet productivity standards, individual and staff.
Effectively manage time, plan and multi-task.
Make quality decisions.
Reach target performance metrics, individual and staff.
Attract and source.
Train, develop and retain staff.
Achieve pricing goals.
Expert knowledge of practice group.
Quickly recognize and act upon business trends on daily/weekly basis.
Effective communication (feedback, difficult messages and expectations).
Promote a culture of collaboration.
Motivate, inspire and lead by example.
Provide recognition and celebrate successes.
Manage change efforts.
Facilitate resolution with internal staff, clients and candidates.
Conduct effective meetings.
Lead customer retention and expansion strategy.
Build customer loyalty by providing superior service.
Leads with character, builds trust, respect and credibility through actions and behaviors.
Promote and support an inclusive work environment.
Aware of and accepts responsibility for own actions and behaviors.
Create a positive, collaborative team culture.
Strives to understand and support others.
Follow through on commitments.
Treats others fairly and consistently.
Business generation, revenue and pricing goals: Based on location.
Total Headcount: up to 4 including practice director.

Benefits

exceptional earning potential
competitive benefits package
base salary
bonus pay (for talent professional positions)
group health insurance benefits (medical, vision, dental)
flexible spending and health savings accounts
life and accident insurance
adoption, surrogacy and fertility assistance
paid parental leave of up to 6 weeks
short/long term disability
paid time off for vacation, personal needs, and sick time
up to 17 days of Choice Time Off (CTO) per calendar year
up to 11 paid holidays per calendar year
opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees