Practice Customer Engineer, Data Management, North America, Google Cloud

Google•Atlanta, GA

4d•$192,000 - $267,000

About The Position

The Practice Customer Engineer, Data Management, is a customer-facing technical subject matter expert who partners with Google Cloud technical Sales teams to help prospective and existing customers and partners understand Google Cloud and develop cloud solutions and architectures that address business needs. The role supports database and application migrations, data back ends for new application development, proofs of concept, and troubleshooting of technical questions and roadblocks. The position involves understanding customer business and technical requirements and presenting practical solutions to technical stakeholders and executive leaders. It also includes working with Sales teams to identify business opportunities and resolve technical blockers; supporting customer relationships through technology advocacy, bid responses, briefings, and proof-of-concept work; and collaborating with product management and engineering on solutions that affect customer adoption. The engineer demonstrates and prototypes integrations in customer and partner environments and recommends architectures, platforms, integration strategies, and application infrastructure for Google Cloud implementations. Travel to customer sites, conferences, and related events is required as needed.

Requirements

Bachelor's degree or equivalent practical experience.
10 years of experience with cloud-native architecture, such as database administration and solutions, in a customer-facing or support role.
Experience architecting solutions for data transformation, migration, governance strategies, high availability, or disaster recovery.
Experience engaging with and presenting to technical stakeholders and executive leaders.

Nice To Haves

Experience with data migration strategies and moving large-scale production systems in on-premises or data center environments, or migrating systems to the cloud, along with SQL skills and deep query troubleshooting knowledge.
Experience optimizing database performance for transactional or analytic workloads.
Experience with disaster recovery and data backup strategies.
Experience understanding complex customer software workloads and defining technical migration roadmaps to the cloud that reflect specific customer needs.

Responsibilities

Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop strategies to resolve technical blockers.
Provide storage and database expertise to support technical customer relationships, including technology advocacy, bid responses, product and solution briefings, and proof-of-concept work.
Partner directly with product management to prioritize solutions that impact customer adoption of Google Cloud.
Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure needed to implement complete solutions on Google Cloud.
Travel to customer sites, conferences, and related events as required, acting as a public advocate for Google Cloud.