Practice Coordinator - Perinatal Associates

GBMC HealthCare • Towson, MD

1d • Onsite

About The Position

Under general supervision, coordinates staff operations within a physician practice. Schedules patient appointments, registers patients and facilitates accurate and timely charge entry of patient charges. Provides support for resident physicians.

Requirements

• High School or GED equivalency
• 3 years related experience in a medical office.
• Knowledge of all HMO’s, PPO’s, Medicare, BC/BS and commercial restrictions in addition to department carve outs.
• Working knowledge of capitated verses fee for service restrictions.
• Knowledge of CPT & ICD9 codes and medical terminology
• Skill in using computerized medical record system, (scheduling, registration, billing) and personal productivity applications
• Skill in written and oral communication
• Skill in performing non-complex arithmetic calculations
• Ability to manage multiple tasks and deadlines.

Nice To Haves

• Previous experience as a team or project leader highly desired

Responsibilities

• Oversees and coordinates all facets of day-to-day operation of the reception area of the department, including reporting, policy development, procedure development, workflow, staffing, and equipment and supply maintenance.
• Assists with processing payroll and with accounts payable issues.
• Assists with analyzing budget variances on a monthly basis and implements action plans to correct negative variances. Assists with the development of the annual operational and capital budget.
• Assists the manager in fostering a positive work environment as evidenced by staff morale, turnover rates and/or vacancy rates. Monitors and reviews work performance of the staff, such as monitoring absenteeism and lateness and performance improvement documentation. Assists with maintenance of employee competencies and with Key Performance Indicator audits.
• Assists the manager in improving and maintaining compliance with regulatory requirements such as JCAHO.
• Maintains multifaceted computerized scheduling and billing system. Schedules patient appointments and performs (pre) registration duties.
• Ensures completeness of physician charge sheets, verifies patient insurance information, and ensures appropriate CPT & ICD9 codes are on charge slips.
• Schedules diagnostic tests and therapeutic procedures according to restrictions of HMO's, PPO's, etc., working in cooperation with physicians, patients and other hospital departments. Ensures that patients are notified and receive appropriate information regarding scheduled tests and procedures.
• Codes lab requisitions with necessary patient data for proper processing and charging of lab work.
• Receives and screens visitors and telephone calls. Responds to general inquiries by relating or referring to established policies and procedures. Provides customer service to patients by relaying information about the Medical Center, reminding patients of appointments, and acts as a resource for patient inquiries related to Part A and or Part B fees.
• Enters chart and billing information into computer system and assumes responsibility for all Part A, Invision and or Part B billing functions in SMS Signature within 24 hours from date of service.
• Conducts monthly chart audits to ensure compliance with various regulatory agencies.
• Collects patient co-payments and/or outstanding debts. Reconciles all cash collected, deposits, and maintains records of same.
• Maintains the current status of letters of Permit Exception; Center for Medicare and Medicaid; Certificate of Waiver (waived tests); Certificate of PPMP (waived tests).

Benefits

• Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable"
• Company subsidized onsite fitness and wellness center "if applicable"
• Pre-paid tuition to pursue professional development, additional certifications, and degree programs
• Comprehensive health, dental, and vision coverage
• 401 (a) and 403 (b) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees