Practice Coordinator

Lifepoint HealthMissoula, MT
Onsite

About The Position

Coordinates the daily operations of a psychiatry practice and assists with outpatient-wide programing for population and behavioral health initiatives. Ensures the day-to-day operations of the practice run smoothly, safely and efficiently, policies and procedures are maintained and adhered to. Assists in supervising assigned staff under the management of a practice manager/director. Oversees supply management, billing process, master schedules, staffing needs, timecard edits, competencies, facility and IT needs, data tracking and presentation, facilitates good communication inside and outside of the clinic, assists in other clinic roles as needed, other duties as assigned. Works in tandem with Clinical Coordinator, Quality Data Analyst, and other team members when applicable. Provides direct supervision staff. Trains providers and staff on Athena as it pertains to their roles. Maintains appointment templates. Ensures optimal schedule adherence. Address patient and staff issues timely. Maintains provider call schedules. Oversees daily operations of designated clinic(s) in collaboration with Market Director or Market Manager. Ensures competency and on-boarding for all staff. Perform other duties as assigned.

Requirements

  • AA or Bachelor's Degree required
  • Two (2) years of experience in a healthcare environment or 4 years of experience in a similar role that has a customer service focus while supporting leadership/management.
  • Or an equivalent combination of education and experience.

Responsibilities

  • Ensure the day-to-day operations of the practice run smoothly, safely and efficiently, policies and procedures are maintained and adhered to.
  • Assists in supervising assigned staff under the management of a practice manager/director.
  • Oversee supply management, billing process, master schedules, staffing needs, timecard edits, competencies, facility and IT needs, data tracking and presentation, facilitates good communication inside and outside of the clinic, assists in other clinic roles as needed, other duties as assigned.
  • Works in tandem with Clinical Coordinator, Quality Data Analyst, and other team members when applicable.
  • Provides direct supervision staff.
  • Trains providers and staff on Athena as it pertains to their roles.
  • Maintains appointment templates.
  • Ensures optimal schedule adherence.
  • Address patient and staff issues timely.
  • Maintains provider call schedules.
  • Oversees daily operations of designated clinic(s) in collaboration with Market Director or Market Manager.
  • Ensures competency and on-boarding for all staff.
  • Perform other duties as assigned.

Benefits

  • Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Ongoing learning and career advancement opportunities.
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