Practice Coordinator III
About The Position
The Practice Coordinator 3 (PC 3) is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. S/he provides support to all functions of the administrative teams including but not limited to CRM messages, insurance eligibility verification, authorizations submission and retroactive authorization request, billing cycle maintenance, telephone encounters, new patient and follow-up referrals, APeX in-baskets messaging, scanning, and patient registration. The PC 3 is responsible for the maintenance of all routine clerical operations and communications. The PC 3 is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of his/her daily activities. This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency.
Requirements
- Team player who works closely with others.
- Flexible in dealing with changing priorities.
- Self-reliant individual who synthesizes knowledge of practice operations.
- Ability to problem-solve, prioritize and facilitate complex transactions.
Responsibilities
- Representing the administrative team as the public face of the Practice.
- Working closely with administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts.
- Providing support to all functions of the administrative teams including CRM messages, insurance eligibility verification, authorizations submission and retroactive authorization request, billing cycle maintenance, telephone encounters, new patient and follow-up referrals, APeX in-baskets messaging, scanning, and patient registration.
- Maintenance of all routine clerical operations and communications.
- Problem-solving, prioritizing and facilitating complex transactions in the course of daily activities.
- Providing excellent customer service.
- Facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency.
Benefits
- Total compensation information available at https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
