Practice Coordinator - Family Medicine - Arrowhead Regional Medical Center

Vituity•Colton, CA

11h•Onsite

About The Position

As a Practice Coordinator at Arrowhead Regional Medical Center, you will play a vital role in Vituity's mission to improve lives by providing direct business operations support to medical directors, site physician partners, advanced providers, and scribes. Vituity fosters an environment of "culture of brilliance" where team accomplishments are valued, and success is achieved through shared purpose and collaboration. The organization serves 14.5 million patients annually across 890 practices nationwide, offering the flexibility to transfer employment between locations if needed.

Requirements

High School diploma or equivalent
0-2 years of administrative experience in an office or healthcare setting
Knowledge of healthcare and medical terminology
Intermediate MS Excel, Word, PowerPoint, and Outlook skills
Strong consultation skills and the ability to seek out information
Strong work ethic, organizational skills, and interpersonal skills
Ability to prioritize and work in a stressful environment
Ability to be self-directed, motivated, and sensitive to deadlines
Ability to express ideas and convey information effectively in verbal and written communications
Able to create a positive environment, clearly understand client / customer relationships, and promote Vituity's positive image
Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency
Ability to establish and maintain effective working relationships as required by the duties of the position
Ability to read, understand and communicate in English sufficient to perform the duties of the position

Nice To Haves

Associate degree in a related healthcare or healthcare administration field
Experience working in the healthcare field

Responsibilities

Act as the coordinator for site Vituity leadership and the interface for the practice to the hospital and community.
Coordinate the provider team with hospital C-Suite, nursing leadership, nursing staff, and the Vituity support team.
Provide administrative support to the site medical director and site management team.
Provide support to the Medical Director and/or Site Management Team with site financials, including contract stipends, expense reimbursements, and site payroll timecards.
Serve as the super user for all Vituity software applications and a point person for hospital software and hardware systems.
Provide support to Vituity providers acting as a percipient witness in criminal or civil disputes, including receiving and routing subpoenas, scheduling depositions and trial testimony, developing a provider fee schedule, and including the malpractice carrier as appropriate.
Provide office support, including meeting support, office systems, supplies, site events, position procedure manual, and customer service.
Facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
Be responsible for finding coverage as needed for the site clinical schedules to ensure adequate coverage without disruption to patient care.
Collect minimal data metrics.
Provide administrative support of site operational programs, including Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
Collaborate with the Medical Director and/or Site Management Team to ensure recruiting and on-boarding are completed for new providers and employees, as well as locums, reservists, residents, and students.
Collaborate with the Medical Director and/or Site Management Team to ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and the hospital Medical Staff Office.
Collaborate with the Medical Director and/or Site Management Team to ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
Act as the point person for all Vituity People Operations (Human Resources) relations, including ensuring an accurate site roster and assisting with compliance of employment law and Vituity policies.
Be responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in the designated system, sending notices and follow-up as appropriate.
Ensure billing and documentation compliance through completion of site WIP/TAD lists and answering provider routine questions.
Ensure completion of mandated forms and requests, including death certificates, physician office requests, State-specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Benefits

Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage
Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
Generous paid time off starting 3-4 weeks’ annually
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP and travel assistance included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees
Annual corporate Success Sharing bonus program