PRACTICE CRD 2
About The Position
As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research, and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff who are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission. Practice Coordinator 2 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical, and management teams to support practice operations, customer service recovery, and intervention efforts. S/he provides support to all functions of the administrative teams, including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing. The PC2 is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff, and providers at all times. The PC2 is a team player who works closely with others and who is flexible in dealing with changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize, and facilitate complex transactions in the course of his/her daily activities.
Requirements
- Commitment to professionalism, respect, integrity, diversity, and excellence (PRIDE values).
- Ability to work collaboratively and effectively with others.
- Flexibility in dealing with changing priorities.
- Self-reliant and able to problem-solve independently.
- Knowledge of practice operations.
Responsibilities
- Representing the administrative team as the public face of the Practice.
- Working closely with the administrative, clinical, and management teams to support practice operations, customer service recovery, and intervention efforts.
- Providing support to all functions of the administrative teams, including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.
- Maintenance of all routine clerical operations and communications.
- Adhering to the UCSF House and Telephone Standards.
- Being sensitive to the needs of patients, staff, and providers at all times.
- Working closely with others and being flexible in dealing with changing priorities.
- Synthesizing knowledge of practice operations in order to problem-solve, prioritize, and facilitate complex transactions in the course of daily activities.
Benefits
- Total compensation information available at https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
