Practice Coordinator 2

UCSF • San Francisco, CA

1d • $32 - $46 • Onsite

About The Position

The Practice Coordinator (PC) serves as a key administrative and customer service representative for the practice, acting as a primary point of contact for patients while supporting efficient day-to-day clinic operations. The PC works closely with administrative, clinical, and management teams to coordinate communication and information flow between patients, providers, staff, and departments. Responsibilities include managing CRM messages, telephone encounters, referrals, APeX In-Baskets, scanning, filing, authorizations, billing support, and other routine clerical functions. The role requires strong customer service, communication, organization, problem-solving, and prioritization skills, as well as the ability to work independently, collaborate effectively, and adapt to changing priorities. The PC is expected to provide professional and patient-focused service while demonstrating UCSF’s PRIDE values and may be required to work across UCSF campuses as needed.

Requirements

• Strong customer service skills
• Strong communication skills
• Strong organization skills
• Strong problem-solving skills
• Strong prioritization skills
• Ability to work independently
• Ability to collaborate effectively
• Ability to adapt to changing priorities

Nice To Haves

• May be required to work across UCSF campuses as needed

Responsibilities

• Managing CRM messages
• Managing telephone encounters
• Managing referrals
• Managing APeX In-Baskets
• Scanning
• Filing
• Managing authorizations
• Billing support
• Performing other routine clerical functions

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed