About The Position
Under the direction of the provider, the Clinical Assistant provides general support and functions for the Medical Assistant and practice. Employees providing direct patient care must demonstrate competencies specific to the population served. This role involves floating between medical office practices, sometimes with short notice. Key responsibilities include preparing patients for visits by taking histories and vital signs, performing routine testing, and inputting data from patient questionnaires. The assistant will set up rooms for procedures, act as a chaperone for providers, and prepare instruments for reprocessing. They will maintain documentation standards, review charts prior to appointments, and accurately document required information. Additionally, the role involves scheduling outside tests or procedures, coordinating admissions and referrals, cleaning and stocking exam rooms, and conducting daily inventory of supplies. The assistant will also help patients with check-in and check-out, assist in scheduling appointments in the EMR system, answer and direct phone calls, and confirm patient appointments. They will assist in completing various patient forms and attend required meetings. Performs other related duties as assigned by medical assistants, nurses, practice managers, or providers within their scope.
Requirements
- High school diploma or general education degree (GED) required
- Effective problem-solving and prioritization skills.
- Must possess excellent interpersonal skills and process information in a confidential manner.
- Must be able to communicate clearly and effectively with patients, doctors and other staff.
- Ability to maintain patient confidentiality.
- Ability to work independently and function as an integral team member with other healthcare professionals.
- Ability to input and retrieve data from the organization's computerized systems.
- Must have excellent verbal and communication skills.
- Ability to maintain positive customer service.
- Ability to establish effective working relations with physicians, office staff, and employees in a team environment.
- Must maintain the highest level of confidentiality.
Responsibilities
- Prepares patient for visit including, histories, vital signs and routine testing of hearing, vision or point of care testing.
- Inputs data from patient questionnaires
- Sets up room for procedures
- Acts as a chaperone for providers
- Prepares instruments for reprocessing
- Maintains documentation standards and reviews chart prior to appointment to assure requests and documents are in place.
- Accurately documents required information in patient charts.
- Schedules outside tests or procedures for patients in other departments of facilities such as x-ray, MRI, etc.
- Coordinates admissions and referrals, etc.
- Cleans exam rooms and stocks exam rooms with supplies as needed.
- Conducts day to day inventory of supplies and report items to be ordered.
- Assists patients with check in, check out
- Assists in the scheduling of appointments in EMR system as required.
- Answers phone and directs calls where appropriate
- Confirms upcoming patient appointments
- Assists in completion of misc. patient forms (Worker Compensation, FMLA,Disability, etc.)
- Attends staff, educational or other meetings as required.
- Performs other related duties as assigned by medical assistant, nurses, practice manager, or providers within his/her scope.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
