Practice Administrator Gastroenterology

BJC HealthCareO'Fallon, MO

About The Position

This is a high-impact leadership role supporting physicians and APPs in leading a growing, community-based program across clinics, hospitalist programs and surgery centers. We are looking for a leader energized by culture transformation—someone who can create a positive, accountable, and high-performing environment while bringing teams through change. You’ll have the opportunity to stabilize and elevate workflows, strengthen team engagement, and build a culture rooted in trust, collaboration, and continuous improvement.

Requirements

  • High School Diploma or GED
  • 2-5 years of experience
  • < 2 years of supervisor experience

Nice To Haves

  • Experience in High Reliability/Lean Management/Six Sigma preferred.
  • Bachelor's Degree in Business/HC Admin
  • 5-10 years of experience
  • 2-5 years of supervisor experience

Responsibilities

  • Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
  • Interacts and collaborates regularly with providers to give direction and oversight of effective schedules, efficient clinic work flow and patient flow. Establishes and maintains a cooperative relationship of trust and engagement with providers. Collaborates with Physician Leaders as needed.
  • Develops and implements business plans in alignment with larger short/long-term organizational goals. Uses BJC high reliability operating systems to monitor overall department performance toward goals, makes adjustments based on trends, and leads performance improvement efforts.
  • Leads and participates in daily huddles and rounding for facilitation of patient flow to ensure patient, employee and provider satisfaction. Develops and implements department standard work and procedures. Available for immediate and timely response to barriers or obstacles to daily workflows. Escalates issues as appropriate via established processes to ensure timely resolution.

Benefits

  • Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
  • Disability insurance paid for by BJC
  • Annual 4% BJC Automatic Retirement Contribution
  • 401(k) plan with BJC match
  • Tuition Assistance available on first day
  • BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Time Off benefit combines vacation, sick days, holidays and personal time
  • Adoption assistance
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