Practice Administrator - Sugar Land

The Airway Dentists•Sugar Land, TX

2d•$25 - $30•Onsite

About The Position

The Airway Dentists are looking for a full-time Practice Administrator to manage the office's non-clinical operations. This role involves being the "face and air traffic controller" of the office, ensuring smooth daily operations and excellent patient experience. The ideal candidate is friendly, energetic, passionate about order, and motivated by the opportunity to contribute to a team that improves patients' lives.

Requirements

Friendly and energetic demeanor
Passion for order
Ability to manage non-clinical operations
Experience with patient communication (phone, text, email, in-person)
Experience presenting treatment plans
Experience optimizing schedules
Experience with insurance verification, financing arrangements, and payment processing
Experience following up with patients
Ability to relay patient concerns to clinical teams
Ability to represent the office at events and meetings
Experience interacting with central teams and other coordinators

Responsibilities

Manage daily office operations including scheduling and patient flow
Communicate with patients via phone, text, email, and in-person
Present treatment plans
Optimize schedule
Verify insurance, arrange financing, and process payment
Follow up with patients
Relay patient concerns to the clinical team
Represent the office at patient education dinners, community events, and meetings with allied health professionals
Interact with the central team and other Patient Care Coordinators in person and over Slack