Practice Administrator

LCMC Health • New Orleans, LA

1d

About The Position

The Practice Administrator plays a dynamic leadership role at the intersection of patient care, operations, and strategy—driving exceptional, family‑centered care while shaping the future of the practice. This position leads performance improvement, financial stewardship, and service innovation to enhance patient access, satisfaction, and outcomes. Partnering closely with system leaders, the Practice Administrator champions new programs, supports faculty growth, and builds a high‑performing, engaged team through thoughtful development and performance management—making a meaningful impact on patients, staff, and the organization every day.

Requirements

• 3 years experience in Healthcare Operations or Healthcare Business Management Experience.
• Master’s Degree will be considered in lieu of experience required.
• Bachelor’s Degree in Business, Healthcare, or a related field.
• Knowledge of Healthcare Administration.
• Ability to operate a personal computer specifically word processing, spreadsheets, presentation and database software.
• Ability to deal effectively with patients, medical staff, administration and the public.
• Ability to train, develop and supervise effectively.
• Skills in planning, organizing and delegating.

Responsibilities

• Ensures the delivery of quality, cost effective patient care within family-centered care environment by coordinating and participating in service-based and cross-functional performance improvement activity that improves patient access/flow, patient/family satisfaction, referring physician satisfaction, research and clinical outcomes, or employee acquisition, satisfaction, and/or retention.
• Monitors the resolution and escalation of patient/family issues, and coordinates special service recovery efforts.
• Budgets for and plans to realize expected levels of revenue, accounts for and routinely reports on status and changes in revenue; and generates action plans to address financial issues.
• Monitors operation of a budget-sensitive service model, including departmental staffing requirements and productivity levels by establishing, and/or contracting for related service performance from other departments. Adapts model based on strategic considerations and short-term fluctuations in the operating environment.
• Coordinates service, departmental planning and process improvement across patient care, research and academics, reviews proposed project initiatives, strategic relevance, resource requirements and facilitates departmental prioritization.
• Partners cross-functionally with leaders across the LCMC system to raise and resolve issues.
• Provides support for new program development, faculty recruitment process, credentialing process, and faculty development.
• Provides structured feedback for each staff member through yearly development plans and informal and/or formal follow-up at least twice a year.
• Handles performance issues of staff within the section as per policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees