Practice Administrator

Spectrum Medical Care Center • Phoenix, AZ

1d • $85,000 - $105,000

About The Position

Spectrum Medical Care Center is seeking an experienced Practice Administrator to lead the day-to-day operations of our growing practice. This is a high-impact leadership role responsible for the financial health, regulatory compliance, operational efficiency, and delivery of exceptional, patient-centered care. The Practice Administrator serves as a key operational and strategic partner to clinical and executive leadership.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field or equivalent relevant experience .
• Minimum of 3–5 years of progressive healthcare administration or practice management experience.
• Strong working knowledge of healthcare regulations, compliance requirements, and accreditation standards.
• Proven financial acumen with experience in budgeting, revenue cycle management, and expense control.
• Excellent leadership, communication, and interpersonal skills with the ability to motivate diverse teams.
• Proficiency in EHR systems, healthcare information technology, and Microsoft Office Suite.

Nice To Haves

• Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), or related field.
• Knowledge of medical billing and coding practices.
• Experience in primacy care, community health, or LGBTQ+-affirming healthcare settings strongly preferred.
• Bilingual (English/Spanish) preferred but not required.

Responsibilities

• Reporting to the Chief Operating Officer, provide strategic leadership and direction for all practice operations.
• Develop and implement policies, procedures, and workflows to optimize efficiency and patient throughput.
• Foster a positive, inclusive, and collaborative work environment aligned with Spectrum’s mission and values.
• In coordination with our Compliance Officer Develop and implement emergency and disaster response plans, ensuring the practice is prepared for unexpected situations.
• Prepare and manage the practice budget, including revenue projections and expense control.
• Oversee billing, coding, and revenue cycle management to maximize collections and reduce denials.
• Monitor and analyze financial performance, identifying and acting on areas for improvement.
• In collaboration with the Finance team own revenue cycle performance, including charge capture, claim submission, payment posting, and denial management, with accountability for key RCM metrics including net collection rate, days in AR, denial rate, and clean claim rate.
• Oversee and direct the revenue cycle team, including billing specialists and coding staff, ensuring accurate and timely submission of claims across all payer types
• Develop and implement charge capture protocols in coordination with clinical staff to minimize revenue leakage, ensure CPT and ICD-10 coding accuracy, and support CPT Category II code documentation for quality reporting and value-based incentive programs.
• Lead denial management and appeals processes, conducting root cause analysis on denial trends, implementing corrective action plans, and tracking resolution rates to drive measurable reductions in denial volume and write-offs.
• Manage prior authorization workflows to minimize service delays, track authorization approval rates, and work proactively with clinical teams to reduce authorization-related disruptions to patient care and cash flow.
• Evaluate and optimize the EHR billing module and any third-party RCM tools or clearinghouses; identify workflow automation opportunities and system enhancements that improve clean claim rates, accelerate reimbursement, and reduce manual billing errors.
• Recruit, hire, onboard, and train administrative and clinical support staff.
• Conduct regular performance evaluations and provide ongoing coaching, feedback, and development.
• Ensure compliance with employment laws, regulations, and Spectrum HR policies.
• Stay current with healthcare regulations and ensure full practice compliance with all applicable laws.
• Manage and maintain accreditation, licensure, and certification requirements.
• Implement and enforce HIPAA privacy and security protocols to protect patient information.
• Monitor and drive continuous improvement in the quality of patient care and services.
• Implement quality improvement initiatives and patient satisfaction programs.
• Address patient concerns and complaints in a timely, professional, and compassionate manner consistent with Spectrum’s inclusive culture.
• Oversee the maintenance, safety, and upkeep of the practice’s physical space and equipment.
• Coordinate with vendors for repairs, renovations, and contracted services as needed.
• Manage electronic health records (EHR) and other healthcare information systems.
• Ensure the efficient use of technology to support patient care and administrative operations.
• Participate in long-term planning and development of the practice, including expansion and new service line strategies.
• Analyze market trends and community needs to identify growth opportunities aligned with Spectrum’s mission.

Benefits

• Comprehensive medical, dental, and vision insurance, eligible on the first day of the month following your start date.
• Company-Paid Life Insurance Policy of $50,000.
• Company Paid Parental Leave
• Additional optional benefits such as: Voluntary Life/AD&D, Accident, Cancer Protection, Hospital, and Short-Term Disability Insurance.
• 403(b) Plan with a 3% company match, eligible after first pay period.
• 120 hours of Vacation time, 4.62 hours accrued bi-weekly starting date of hire. Available to use after the first day of employment.
• 1 week, 40 hours of Paid Sick Leave accrued bi-weekly starting date of hire. Available to use after the first day of employment.
• 9 annual paid holidays.
• You are also entitled to carry over 80 hours of PTO into the following calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level