Practice Administrator

Staffing Proxy

About The Position

Hearing Associates of Northern Virginia is a patient-centered audiology practice dedicated to delivering exceptional hearing healthcare. As the practice continues to grow, they are seeking a strong operational leader to ensure the business side runs smoothly—allowing their providers to focus fully on patient care. Position Overview: The Practice Administrator serves as the operational leader of the practice, responsible for overseeing all day-to-day business functions, team management, and coordination across both clinical and administrative staff. This role is ideal for someone who thrives in a hands-on leadership position and has experience managing healthcare or medical practice. The Practice Administrator will take ownership of the non-clinical side of the business—ensuring systems, staff, and processes run seamlessly so providers can focus on delivering high-quality patient care. What Success Looks Like: Providers are able to focus primarily on patient care with minimal operational distraction Daily operations run smoothly and consistently without owner intervention Staff are well-managed, supported, and held accountable Scheduling, workflows, and patient experience are efficient and organized The practice operates as a cohesive, high-functioning team

Requirements

5+ years of experience managing operations within a medical, healthcare, or clinical practice (required)
Proven experience leading and managing staff in a fast-paced environment
Strong understanding of front office workflows, scheduling, and patient coordination
Experience working closely with providers or clinical staff in a healthcare setting
Confident decision-maker who can take ownership of day-to-day operations
Highly organized with the ability to manage multiple priorities and improve workflows

Nice To Haves

Experience with billing, insurance, and revenue cycle processes preferred

Responsibilities

Oversee daily operations across front office, clinical support, and administrative functions
Identify inefficiencies and implement process improvements to enhance patient flow and staff productivity
Maintain consistency in scheduling, patient experience, and internal procedures
Provide hands-on support when needed to ensure operational continuity
Manage and support all team members, including both administrative staff and providers, from an operational standpoint
Lead hiring, onboarding, training, and performance management for administrative staff
Foster a positive, accountable, and team-oriented work environment
Address performance issues and implement corrective actions as appropriate
Oversee scheduling efficiency, patient throughput, and office productivity
Monitor billing, collections, and insurance workflows
Ensure accurate and timely handling of patient accounts and administrative processes
Coordinate with vendors and service providers
Track key operational metrics such as scheduling efficiency, patient volume, and revenue cycle performance
Identify trends and recommend improvements to enhance overall practice performance
Work with ownership to implement operational changes that improve efficiency and patient experience
Serve as the primary operational partner to the Owners
Take ownership of day-to-day business functions to reduce administrative burden on providers
Communicate regularly with the Owners on operational performance, challenges, and opportunities
Execute on priorities set by ownership to ensure alignment and progress
Ensure compliance with HIPAA, OSHA, and general healthcare regulations
Maintain organized documentation and operational standards