PRACTICE ADMINISTRATOR

Arizona Center for Cancer Care•Surprise, AZ

3d•Onsite

About The Position

The Practice Administrator is responsible for overseeing the day-to-day operations of the medical practice to ensure efficient, high-quality patient care and optimal business performance. This role manages administrative functions, supervises staff, ensures compliance with healthcare regulations, and partners with providers to implement strategic initiatives that support the growth and success of the practice.

Requirements

Ability to demonstrate exceptional leadership, communication, and interpersonal skills.
Proficient in EMR/EHR systems and Microsoft Office Suite.
Strong problem-solving and decision-making abilities.
Ability to manage multiple priorities in a fast-paced environment.
General Education Diploma or higher required.
Valid driver’s license and reliable transportation for travel between locations.

Nice To Haves

Bachelor’s degree in healthcare administration, business administration, nursing, or a related field preferred.

Responsibilities

Maintains compliance with all Arizona Center for Cancer Care (AZCCC) policies, procedures, and Arizona Department of Health regulatory requirements.
Oversees clinic workflows to ensure all documentation, chart preparation, and patient information are accurate and complete.
Oversee the resolution of patient complaints by ensuring timely investigation, coordinating with appropriate individuals such as compliance, physicians, or department leadership.
Ensures front office and clinical staff follow established processes for telephone message documentation, EMR updates, and record management.
Ensures staff accurately verify insurance, obtain authorizations, and complete registration and billing data entry.
Provides leadership and accountability for daily clinic operations to maintain efficiency, safety, and quality of service.
Oversees staffing levels, approves schedules, and coordinates coverage adjustments as needed.
Monitors supply management processes, ensuring ordering, stocking, and usage align with budgetary guidelines.
Develop and manage the practice budget in collaboration with managing physicians.
Oversee appointment scheduling processes to ensure accuracy, efficiency, and maximum provider utilization.
Serves as the primary administrative liaison between physicians, staff, and senior leadership.
Coordinates with credentialing to ensure physician licensures, privileges, and insurance remain current.
Plans and facilitates physician and staff meetings with clear agendas and follow-up action items.
Ensures the clinic environment is clean, secure, organized, and meets infection control standards through oversight of staff compliance.
Onboard, train, and evaluate administrative and clinical support staff.
Foster a positive and collaborative workplace culture.
Oversee staff scheduling, payroll approvals, and performance management.
Ensure staff compliance with HIPAA, OSHA, and other regulatory standards.
Engage in regular team and departmental meetings to share updates, provide input, and collaborate on objectives.
Other duties as assigned.