Practice Administrator - Family Practice Center

Halifax Health•Daytona Beach, FL

1d•Onsite

About The Position

The Practice Administrator, in conjunction with the Director of Medical Education (DME) and the Medical Director (MD), develops the long range goals and objectives of the practice and the implementation plans necessary to achieve those goals and objectives. The Administrator directs the full range of administrative and fiscal activities for the practice, including but not limited to: 1) front office operations (scheduling, registration, management of referrals, medical records, answering service, billing, 2) laboratory 3) business support services, i.e., ordering supplies and medications, medical equipment purchasing and maintenance, inventory, facility maintenance, and quality assurance 4). The Administrator acts as liaison with community and professional organizations to keep abreast of trends and directions in healthcare and utilizes this information to incorporate new concepts into the practice activity of the department. The Administrator is responsible for managing and implementing plans for computer applications and information systems to meet the ever changing needs of meaningful use, other payers and the practice. This includes various applications such as billing, word processing, financial reporting, and medical records. The Practice Administrator acts as a liaison with Halifax Health Information Systems departments.

Requirements

Bachelor’s Degree in Healthcare or related field
Working knowledge of an academic physician practice
Proficiency in the use of Windows based PC system and a range of software (Microsoft Outlook, Word, Excel, Access and PowerPoint)
Working knowledge of insurance industry practices including managed care
Ability to plan, organize and lead a large team of employees in a physician practice
Working knowledge of HIPPA
Ability to communicate effectively, both orally and in writing
Ability to exercise good judgment and decision making within the scope of authority of the position
Ability to prioritized tasks and deadlines
Able to resolve simple and/or complex analytical problems
Ability to effectively facilitate and coordinate the work of a workgroup
Working knowledge of HEDIS reporting
Working knowledge of Medicare and STAR ratings

Responsibilities

Develops the long range goals and objectives of the practice and the implementation plans necessary to achieve those goals and objectives.
Directs the full range of administrative and fiscal activities for the practice, including front office operations (scheduling, registration, management of referrals, medical records, answering service, billing), laboratory, and business support services (ordering supplies and medications, medical equipment purchasing and maintenance, inventory, facility maintenance, and quality assurance).
Acts as liaison with community and professional organizations to keep abreast of trends and directions in healthcare and utilizes this information to incorporate new concepts into the practice activity of the department.
Manages and implements plans for computer applications and information systems to meet the ever changing needs of meaningful use, other payers and the practice, including various applications such as billing, word processing, financial reporting, and medical records.
Acts as a liaison with Halifax Health Information Systems departments.
Supervises clinical coordinator, practice quality coordinator, business staff.
Generates, interprets, and utilizes business reports to improve the function and productivity of the practice.
Interacts with patients and insurance company carriers to resolve difficult situations, i.e. past due accounts, denials, billing questions, while maintaining a professional positive interaction.
Resolves patient complaints and processes patient discharges.
Interviews, hires, and oversees training of all new employees.
Provides evaluations of practice staff, i.e. praise, promote, and discipline as necessary.
Develops practice schedules which include staff, faculty, and resident schedules.
Maintains staff personnel records and tracks time and attendance.
Fosters team work and open communication amongst practice staff, faculty, and residents.
Conducts monthly staff meetings.
Motivates staff to develop department goals, while assisting staff members with professional development.
Updates and maintains ambulatory EMR.
Acts as liaison between the practice and PBFS.
Assists in the reassignment of faculty or resident patient panels as required.
Ensures new resident patient assignment requirements are met.
Oversees the physical environment of the practice, monitoring cleanliness, maintenance, security, and compliance with Joint Commission Standards.
Completes capital requests as needed.
Develops operating budgets under the direction of the Medical Director.
Oversees medical record chart audits.
Signs off on all employee timecards in Kronos.