Practice Administrator I- MSK

TriHealth•West Chester Township, OH

5d•Hybrid

About The Position

The Practice Administrator I (PA) is accountable for the administration of new and existing practice locations within a pod of TriHealth Physician Practices (TPP), which may include collaboration with a dyad role, Associate/Medical Director. The PA assists, facilitates, coordinates, and oversees operations for practices and practice managers, provides data for analysis of business growth, and works on special projects as directed. They promote innovative and "best" practice operations to maximize the performance of multiple locations. This position collaborates with TPP/TriHealth leadership and TPP specialty departments leadership to ensure constant and consistent improvements are happening in the health and well-being of our patients through standardized practices, systems, safety, policies/procedures, and assists in the implementation of the strategic plan. This individual understands the need to achieve overall TPP goals and objectives through the use of research, national benchmarking, and performance improvement. They understand the needs of TriHealth and support the mission, vision, values, and Trihealth Way of leading and managing the organization. This role includes specialties of Podiatry, Physical Medicine and Rehabilitation, Pain and Spine, and our Orthopedic and Spine Institute. This is an opportunity to make a broad impact—empowering clinical supervisors, advancing operational excellence, and helping deliver outstanding care while supporting TriHealth's mission to improve the health of the communities we serve.

Requirements

Bachelor's Degree in Business, Healthcare Administration or related field
Equivalent experience accepted in lieu of degree
Must be proficient with computers
Excellent interpersonal skills
Excellent customer service skills including telephone etiquette
Must be flexible and adaptive to a changing environment
Experience working within an EMR such as Epic
4-5 years experience Professional Business

Responsibilities

Provides operational oversight and direction to the Practice Managers.
Regularly visible at the practice sites to ensure processes and activities are performed in accordance with policies and procedures in a professional, consistent manner.
Actively participates with one up and TriHealth leadership in strategic planning initiatives.
Includes development of budget, consistently monitoring expenses and revenue, and providing directions when adjustments are needed.
Assures the implementation of corporate and specialty/department specific models of care, systems, policies, and cultural norms that deliver superior patient care and support the recruitment and retention of team members.
Supervises interdisciplinary collaboration.
Communication throughout practices, peer groups, other management, providers, and team members.
Creates an open communication pathway for all to access.
Willingness to be questioned as team members look for information.
Supports coordination of provider onboarding processes.
Becomes familiar with Medical staff requirements, practice start up processes, payer credentialing requirements including state license, DEA, CME, EPIC training templates, and more.
Collaborates with one up, Associate Medical Director, and/or Physician Champion, and managers to set goals, develop/implement initiatives, and systems that improve quality of care and patient safety.
Ensures compliance with standards.
Demonstrates knowledge of regulatory standards and assures departmental compliance, payer needs, TH Compliance with billing and coding, TH Policies. (e.g. CMS, HIPAA, ODH, OSHA).
Assures compliance with the Ohio Board of Nursing and other State regulations.