Practice Administrator I

Texas Children's Hospital • Houston, TX

5h • Onsite

About The Position

We are searching for a Practice Administrator-- someone who works well in a fast-paced setting. In this position, you will plan, organize, staff, and direct activities in Texas Children's Physician Service Organization's (TCPSO) clinical sections in collaboration with designated physician leader(s). Activities include planning and performance management, performance improvement, coaching, staffing, budgeting, policies and procedures, and collaboration with Baylor College of Medicine on the section's research and academic pursuit.

Requirements

• Required bachelor's degree in business, healthcare, or related field.
• 1 year of healthcare operations experience.

Nice To Haves

• Preferred master's degree in business, health care or related field
• Preferred supervisory experience.

Responsibilities

• Ensures delivery of quality, cost effective patient care within family-centered care environment by coordinating and participating in service-based and cross-functional performance improvement activity that improves patient access/flow, patient/family satisfaction, referring physician satisfaction, research and clinical outcomes, or employee acquisition, satisfaction, and/or retention. Monitors the resolution and escalation of patient/family issues, and coordinates special service recovery efforts.
• Budgets for and plans to realize expected levels of professional fee and technical revenue; accounts for and routinely reports on status and changes in revenue; and generates action plans to address financial issues.
• Monitors operation of a budget-sensitive service model, including departmental staffing requirements and productivity levels by establishing, and/or contracting for related service performance from other departments (OR, ICU, Cardiology, HR, Contracting, etc); adapts model based on strategic considerations and short-term fluctuations in the operating environment.
• Coordinates service and departmental planning and process improvement across patient care, research and academics reviews proposed project initiatives strategic relevance and resource requirements and facilitates departmental prioritization; partners cross-functionally with leaders across the IDS, TCHP, TCPA, TCH, and specifically other TCPSO sections to raise and resolve issues.
• Provides support for new program development, faculty recruitment process, credentialing process, and faculty development.
• Provides structured feedback for each staff member through yearly development plans and informal and/or formal follow-up at least twice a year. Handles performance issues of staff within the section as per policy.
• Participates in other various hospital system and academic projects as appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level