Practice Administrator I - Family Medicine Residency

Tallahassee Memorial Healthcare•Tallahassee, FL

About The Position

Responsible for the administrative, operational, financial, and human resource management of one or more physician medical practices associated with the Family Medicine Residency. Ensures effective delivery of ambulatory services, achievement of financial and operational goals, regulatory compliance, and an exceptional patient experience. Partners closely with physicians and clinical leaders interfacing with centralized corporate departments to support organizational objectives.

Requirements

  • Bachelor's degree in business or a related field and minimum with three (3) years of supervisory experience in physician office, customer service, billing, or clerical environments OR High school diploma (or certificate of equivalency) and five (5) years supervisory experience in physician office, customer service, billing, or clerical environments.
  • Knowledge of healthcare operations, physician practice management, and ambulatory care workflows.
  • Knowledge of value-based care models and population health management.
  • Strong organizational and management skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication, interpersonal, and relationship-building skills.
  • Excellent written, verbal and presentation skills, including the ability to communicate complex matters clearly to executive, clinical, academic and community audiences.
  • Proficiency in electronic health records, practice management systems, and business analytics tools.
  • Ability to effectively collaborate with physicians, residents, faculty, and healthcare leaders.

Nice To Haves

  • Master of Healthcare Administration (MHA), Master of Business Administration (MBA), Master of Public Health (MPH), or a master’s degree in a related field.
  • Experience managing primary care.
  • Four (4) plus (+) years of work experience (in any capacity) in a medical practice setting.
  • Knowledge of value-based care models and population health management.

Responsibilities

  • Administrative, operational, financial, and human resource management of one or more physician medical practices associated with the Family Medicine Residency.
  • Ensures effective delivery of ambulatory services.
  • Ensures achievement of financial and operational goals.
  • Ensures regulatory compliance.
  • Ensures an exceptional patient experience.
  • Partners closely with physicians and clinical leaders.
  • Interfaces with centralized corporate departments to support organizational objectives.
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