Product Specialist-APS

ANDERSON AUTO GROUP•Reno, NV

4d•Onsite

About The Position

Anderson Powersports in Reno, Nevada, is hiring a customer-focused Powersports Product Specialist to help customers explore its inventory and choose vehicles suited to their needs, riding styles, and budgets. The role involves delivering a strong customer experience throughout the sales process, building lasting relationships, and learning about products and industry developments. This is a full-time position with variable days and hours to accommodate the sales department’s schedule. Occasional travel may be needed to pick up or deliver vehicles from other locations.

Requirements

Excellent communication, customer service, and relationship-building skills.
Professional, energetic, and approachable personality.
Strong listening skills and ability to understand customer needs.
Self-motivation, reliability, and willingness to learn.
Basic computer skills and ability to use sales and customer management software.
Team-oriented mindset and desire to contribute to dealership success.
Valid driver’s license and ability to operate dealership vehicles in accordance with dealership policies and applicable laws, preferred or required depending on job duties.
High school diploma or GED preferred.
Ability to meet the role’s physical demands, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and frequently lifting or moving items up to 50 pounds.

Nice To Haves

Previous sales experience is a plus.

Responsibilities

Greet customers and create a welcoming, professional dealership experience.
Learn and demonstrate the features, benefits, and capabilities of powersports products.
Help customers select motorcycles, ATVs, side-by-sides, snowmobiles, and other recreational vehicles.
Build customer relationships and follow up with leads by phone, email, text, and other dealership-approved tools.
Assist customers through product selection, trade-in discussions, financing introductions, and delivery coordination.
Maintain product knowledge of current models, accessories, warranties, and available options.
Use dealership software and CRM tools to manage customer information, leads, and follow-up activities.
Coordinate with sales, finance, parts, and service departments to provide a seamless customer experience.
Meet individual sales, customer satisfaction, and follow-up goals.
Stay current on new products, promotions, manufacturer updates, and industry trends.