Power Systems Sales Administrator

H O PENN MACHINERY•Bronx, NY

3d•Onsite

About The Position

H.O. Penn Machinery is seeking a Power Systems Sales Administrator to provide professional sales support and administrative assistance to assigned sales engineers. This role involves managing project development activities, maintaining communication with the sales force, and providing efficient clerical office support. The administrator will also assist with marketing activities, process customer information, and contribute to the growth of the Power Systems business by analyzing market data and competitor intelligence.

Requirements

2+ years of administrative, sales support, customer service, project coordination, or operational support experience
Experience supporting technical sales, engineering, project management, construction, industrial equipment, manufacturing, energy, power generation, or heavy equipment organization highly preferred
Strong organizational and time management skills with the ability to effectively manage multiple priorities in a fast-paced environment
Excellent written, verbal, and interpersonal communication skills
Demonstrated attention to detail with a high degree of accuracy in data entry, documentation, and recordkeeping
Strong proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams
Ability to collaborate effectively with sales, operations, engineering, project management, and customer-facing teams
Strong problem-solving skills and the ability to work independently while maintaining a customer-focused mindset

Responsibilities

Successful execution of internal and external project development activities
Maintain communications with outside sales force regarding new and developing opportunities
Efficiently access, maintain, and distribute technical information to all stakeholders, as required
Assist with influencing and sales activities with consulting engineer, contractors, and end users
Assist and conduct marketing activities based on market information related to new and existing customers, applications, products, and competitors to grow the Power Systems business
Effective and efficient clerical office support for assigned sales engineers
Organize and document customer quotations
Relay messages to sales force in a timely manner
Provide support for incoming phone calls
Process customer tax certificates and credit applications
Process incoming and outgoing mail
Effective and timely provision of quote activity, opportunity status and market intelligence
Follow established guidelines for recording and maintain project activities in CRM
Participate in weekly opportunity meetings to report project quoting progress
Provide analysis of won-lost data related to activities
Assist with and communicate competitor technical and commercial intelligence data
Professional sales support and administrative assistance to assigned sales engineers
Assemble technical bid review binders
Assist Credit Department with collecting all past due invoices and follow up on collection of funds retained until successful project completion
Coordinate customer opportunities and inquiries for all H.O. Penn products, services, and new & used equipment