Power Platform Administrator

Royal College of Physicians and Surgeons of Canada • Ottawa, ON

25d • Hybrid

About The Position

Today, the Royal College has over 55,000 members and the vision remains to
advance the learning for specialist physicians to deliver the best health care
for all. The Royal College partners and collaborates to lead the evolution of
specialty medical education and standards; support specialist physicians,
learners and teams to continuously improve; and advocate for excellence in
specialty medicine by supporting innovation, well-being, equity and
person-centered care. We are a national, nonprofit organization established in
1929 by a special Act of Parliament to oversee the medical education of
specialists in Canada.

Reporting to the Manager, Infrastructure Operations, the Power Platform
Administrator is responsible for governing, securing, and supporting the Royal
College’s Microsoft Power Platform ecosystem — including Power Apps, Power
Automate, Power BI, Power Pages, Dataverse, and emerging AI capabilities.

You will ensure environments, data, and solutions follow organizational
standards for architecture, security, and change management. As part of a
mid-size ITS team, you will also collaborate across the Microsoft Cloud
ecosystem — including M365, Azure, Entra ID, and Dynamics 365 — where Power
Platform integrations, identity flows, and automation pathways intersect.

You play a critical role in enabling safe, scalable, and innovative low‑code
solutions across the organization while contributing to cross‑team initiatives
and shared operational responsibilities.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline — or equivalent experience.
• 3–5 years of hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse).
• Experience supporting or integrating with Microsoft 365, Azure, or Dynamics 365 platform components.
• Familiarity with governance, identity, security, and data protection concepts (RBAC, Conditional Access, DLP).
• Experience with ALM pipelines (Azure DevOps or GitHub)
• Strong communication skills, problem‑solving ability, and a collaborative mindset suited to a flexible, multi‑disciplinary team.
• Ability to occasionally work outside regular hours during scheduled changes or platform maintenance.
• Ability to work outside business hours when required (e.g., planned changes or major releases).
• Comfortable working in a hybrid/remote environment with some onsite collaboration.
• Ability to prioritize tasks across multiple initiatives and contribute to team-wide operational goals.

Nice To Haves

• Certifications such as PL‑900, PL‑200, PL‑400, PL‑600, AZ‑104, MS‑102, or SC‑300 are considered valuable assets.

Responsibilities

• Establish and maintain a governed Power Platform environment strategy (Dev/Test/Prod), including DLP policies, security roles, and connective boundaries.
• Administer Dataverse and Power Platform solutions, overseeing lifecycle management, deployment pipelines, versioning, and performance monitoring.
• Support integration and automation across Power Platform, Dynamics 365, Microsoft 365, Azure, and on‑prem systems — including connectors, APIs, and service principals.
• Evaluate and mitigate risks related to data movement, automation design, security baselines, and connector usage.
• Provide Level 2 support for Power Platform issues, including troubleshooting failures, reviewing business-built apps and flows, and ensuring compliance with governance standards.
• Deliver training, guidance, templates, and enablement to citizen developers and business stakeholders to foster safe innovation.
• Collaborate with cloud and security teams during major releases, identity changes, access reviews, and incident response activities.
• Contribute to documentation, operational playbooks, modernization initiatives, and the broader Cloud/M365 working group.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees