Power Equipment Associate

Southern States Cooperative•Milford, DE

2d•Onsite

About The Position

Sell whole goods to customers while providing excellent customer service. This role involves preparing presentations, proposals, and sales contracts, displaying a positive attitude, and fostering a sense of teamwork. The associate will follow up on new leads, greet and assist customers, provide product information, and ensure customer satisfaction. Key responsibilities include increasing the customer base, maintaining records of sales profit and loss, continuously seeking product knowledge, ensuring merchandise display and store cleanliness, and meeting with the sales team and manager to discuss goals, opportunities, and improvements.

Requirements

Must be willing to work beyond regularly scheduled hours to meet customer demands
Valid driver's license
Significant local travel to current and potential clients
Ability to lift and handle heavy loads of up to 70 pounds
Excellent verbal and written communication skills
Professional demeanor and representation of the company
Ability to multi-task
Ability to analyze and conclude
Flexibility
Ability to work independently with limited supervision
Goal oriented and able to provide exceptional customer service

Nice To Haves

Retail sales experience with a track record of success preferably in one of the following industries: Agriculture equipment, motor vehicle industry, outdoor power equipment, recreational vehicles, construction equipment/machinery, small engine and accessories.

Responsibilities

Prepare presentations, proposals and sales contracts using the appropriate paperwork processing procedures.
Display a positive attitude on a daily basis and encourage each sales and customer service rep to meet their daily goals. Develop a sense of "team" in all departments.
Follow up on new leads and referrals from field activity.
Greet all customers promptly and courteously as they enter the store and assist them with specific needs. Direct customers to the product. Coordinate with other company staff to close the sale.
Provide accurate and current information about the product for all inquiries.
Ensure every attempt is made to satisfy the customer prior to exiting the store using best judgment at all times.
Increase the customer base by adding new customers to the mailing list.
Keep daily records of sale of whole goods profit and loss.
Continually seek technical and product knowledge. Stay abreast of new developments.
Ensure appropriate display of merchandise, cleanliness and tidiness of store and equipment areas.
Meet with sales team to discuss issues and opportunities to improve equipment sales.
Evaluate/update sales brochures and displays to ensure they are accurate, timely and visually appealing. Provide manager with accurate count of all sales materials.
Meet with Sales Manager to review goals and objectives. Discuss promotions/opportunities for the department and means to exceed expectations. Discuss improvements to be implemented.
Perform all other job functions as assigned.