Power Dispatcher PDO 1, 2, Senior

SRP • Scottsdale, AZ

19d • Hybrid

About The Position

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power. SRP's success is rooted in our employees' happiness, health, and safety. The Senior Power Dispatcher-PDO has the full authority and responsibility as a Transmission Operator to operate SRP’s power delivery system safely, reliably and in full compliance with the North American Electric Reliability Corporation (NERC) Reliability Standards and SRP Operating Practices and guidelines. Additional responsibilities include an extensive knowledge of interconnected power system operations, competency with highly technical computer-based tools, and effective interaction with other utilities and SRP Power Delivery construction and maintenance personnel.

Requirements

• Experience as lineman, electrician, relay technician, control C& M technician, TGO Transmission Scheduler, Real Time Power Trader, Distribution System Operator, Power System Operator, Power System Reliability Coordinator, or generation control room operator or a 4-year Bachelor of Science/Business degree.
• High school diploma or GED plus completion of an appropriate apprenticeship, or completion of a training program in Power Plant Operations, Real-Time Energy Trading, Distribution System Operator, Transmission Scheduling, Power System Operation, Power System Reliability Coordination, or completion of a bachelor's degree from an accredited institution that prepares the employee for the assignment.
• Passing score for the EEI System Operator/Power Dispatcher (SOPD II) aptitude test.
• Must pass the NERC Certification test within six months of hire date and must be maintained on an ongoing basis.
• Knowledge of the power delivery system, including equipment, major facilities, and electrical characteristics.
• Knowledge of substation control, circuit breaker controls, relay systems, alarm systems and communication systems.
• Knowledge of many complex specialized computer applications associated with the job function.
• Ability to multi-task and perform duties methodically despite frequent interruptions by telephones and/or co-workers.
• Ability to quickly analyze and take corrective action for system disturbances.
• Ability to cope with change and to assimilate new information in a short period.
• Knowledge of NERC Reliability Standards and FERC Standards of Conduct.
• Proficiency in Microsoft Office applications, verbal, and written communications, complex problem-solving, teamwork and collaboration.
• Must live and work in Arizona.
• Must be legally authorized to work in the United States.

Nice To Haves

• This position is the top level of the progression that starts with Power Dispatcher I to Power Dispatcher II and then Senior Power Dispatcher. There are specific performance and time in grade requirements for each progression.

Responsibilities

• Has full responsibility and authority as a Transmission Operator to take the actions necessary to ensure safe and reliable operation in compliance with NERC Reliability Standards.
• Directs power delivery system operations in accordance with established NERC Reliability Standards and SRP operating procedures.
• Directs switching of facilities, issues clearances, and issues hold tags to field personnel in compliance with SRP procedures and safety practices.
• Coordinates real time maintenance outages on transmission, sub transmission, system communication equipment, protective relay systems and system control equipment.
• Represents SRP with other NERC Functional Entities involving real time operating issues.
• Directs restoration of the power delivery system after system disturbances.
• Notifies proper personnel in case of damage of SRP facilities and accidents within SRP.
• Responsible for proper handling of industrial customer inquiries.
• Coordinates real-time maintenance outages on power delivery system facilities.
• Provides on-the-job training for new Power Dispatchers-PDO.
• Performs outage coordination functions.
• Develops, reviews, and approves Operating Practices.
• Supports Power Dispatcher training curriculum as a subject matter expert by developing and presenting training modules.
• Serves as a Project Manager for special assignments.

Benefits

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

What This Job Offers

• Job Type: Full-time
• Career Level: Senior