Post Trade Applications Production Engineer

Barclays • Jefferson, CO

4d • $127,234 - $139,957 • Hybrid

About The Position

The purpose of this role is to apply software engineering techniques, automation, and best practices in incident response to ensure the reliability, availability, and scalability of the systems, platforms, and technology. This involves proactive monitoring, maintenance, and capacity planning, as well as resolving and analyzing system outages and disruptions. The role also includes developing tools and scripts for automation, optimizing system performance, and collaborating with development teams to integrate reliability best practices into the software development lifecycle. Staying informed about industry technology trends and contributing to the organization's technology communities are also key aspects of the position. The role requires in-depth technical knowledge and experience, a thorough understanding of underlying principles, and the ability to advise and influence decision-making. For individual contributors, this means developing technical expertise and acting as an advisor. For people leaders, it involves leading and supervising a team, guiding professional development, allocating work, and coordinating resources, all while demonstrating specific leadership behaviors. All colleagues are expected to uphold Barclays Values and Mindset.

Requirements

• In-depth technical knowledge and experience in their assigned area of expertise.
• Thorough understanding of the underlying principles and concepts within the area of expertise.
• Ability to perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Ability to make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Ability to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Ability to guide and persuade team members and communicate complex / sensitive information.
• Ability to act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
• Advise and influence decision making within own area of expertise.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Escalate breaches of policies / procedure appropriately.
• Takes responsibility for end results of a team’s operational processing and activities.

Nice To Haves

• Leadership responsibilities, demonstrating clear leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard (L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others).

Responsibilities

• Manage all major incidents impacting Group Finance applications, including follow-up to identify root cause and remediation actions.
• Work closely with BTB teams to ensure that priority problems are addressed in a timely manner.
• Conduct regular Service Review meetings with BTB / Finance management, covering all aspects of service management.
• Closely manage Risk & Control / Audit activities.
• Ensure that any deliverables are met on time and work closely with central teams to understand upcoming demands in advance.
• Ensure that Knowledge Management procedures are followed correctly, keeping the knowledge base up-to-date with new and amended knowledge articles.
• Highlight any knowledge gaps and arrange training as required.
• Manage service transition activity, ensuring that new applications / releases into the Production environment meet service acceptance criteria and operational deliverables have been met prior to handover.
• Perform regular Capacity Management reviews for Regulatory systems.
• Provide Service Level Management.
• Ensure all operational services are monitored and measured throughout the function in a consistent manner.
• Produce reports on service performance for customers and users.
• Identify, manage, and implement improvements to the support model with the aim of delivering a more efficient and effective service to clients.
• Ensure applications/software environments are fully maintained with appropriately supported updates, patches and/or service packs in line with corporate system maintenance policies.

Benefits

• medical coverage
• dental coverage
• vision coverage
• 401(k)
• life insurance
• other paid leave for qualifying circumstances
• incentive award

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed