Post Sales Solution Engineer

Blockaid • New York, NY

8h • Remote

About The Position

Blockaid is redefining trust in blockchain through advanced, integrated security. Our on-chain security platform is trusted by leading Web3 companies - including Coinbase, MetaMask, Uniswap, Backpack, Stellar, and others to detect, understand, and automatically prevent or minimize the impact of fraud, scams, hacks, and financial threats.
We are backed by top-tier global investors, including Sequoia Capital, Ribbit Capital, and Cyberstarts - firms known for supporting the most innovative and influential companies in technology and cybersecurity.

Requirements

• 3+ years in a Post-Sales/Customer-Facing/Consulting Role
• 2+ years of experience in software development
• Excellent presentation skills with an ability to present technical solutions concisely to customers and prospects
• Passion for diving into technical issues and solving customer challenges

Nice To Haves

• Experience from a cybersecurity company - a plus
• Blockchain/Web3 knowledge - a plus
• Early-stage startup SE experience - a plus

Responsibilities

• Take part in the technical integration and onboarding cycle and develop a strategy to integrate and onboarding to Blockaid, drive expansion in our customer base to meet or exceed quarterly revenue targets.
• Work closely with R&D and Product teams
• Research multiple DeFi protocols
• Operate in a consultative process with customers and prospects to define their challenges and opportunities.
• Educate and become a trusted advisor, challenge assumptions and current status, while delivering value to prospects and customers.
• Support technical and business discovery activities, including workshops and demonstrations, across multiple opportunities.
• Deliver high-impact product demonstrations based on the customer’s environment and testing needs.

Benefits

• Competitive compensation, ongoing recognition, and most of all, a chance to learn, contribute, and develop your skills.
• The opportunity to join a startup at the cutting edge of technology, finance, and security
• healthcare (medical, dental, vision) including FSA options
• 401(k)
• dedicated vacation and sick time
• generous equity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed