Post Office Supervisor

Neighbourly PharmacySwift Current, SK
Onsite

About The Position

Pharmasave #406 is looking for a full-time Post Office Supervisor to join our team in Swift Current, Saskatchewan. This role involves overseeing daily Post Office operations, ensuring efficiency, accurate transactions, and compliance with company policies. The supervisor will lead, train, and support staff, handle customer inquiries, manage inventory and cashiering, and collaborate with the front store team. Additional duties may be assigned to support management.

Requirements

  • Supervisory experience in retail or sales preferred
  • Canada Post experience is an asset
  • Skilled in organization, time management, prioritization, and independent decision-making
  • Strong verbal and written communication with a focus on delivering exceptional customer service
  • Familiarity with cashiering systems, merchandising, and retail operations is beneficial
  • Proven ability to recruit, train, and lead staff effectively
  • Capable of managing conflict, solving problems, and multitasking in a fast-paced environment with minimal supervision
  • Professional, cooperative demeanour with a polished appearance and adherence to company image standards
  • Able to carry out assigned goals and tasks set by management
  • Must be physically able to perform tasks such as lifting, bending, and standing for up to 8 hours per shift
  • May be required to lift or move items up to 50 lbs. and occasionally use a ladder
  • Flexibility to work various shifts, including evenings and weekends
  • Must be willing to complete a Criminal Record Check due to the nature of the role

Nice To Haves

  • Supervisory experience in retail or sales preferred
  • Canada Post experience is an asset
  • Familiarity with cashiering systems, merchandising, and retail operations is beneficial

Responsibilities

  • Oversee daily Post Office operations, ensuring efficiency, accurate transactions, and compliance with company policies and loss prevention procedures
  • Lead, train, and support Post Office staff while fostering a positive, team-oriented workplace and maintaining a professional public image
  • Handle customer inquiries with professionalism and resolve issues promptly, including maintaining high standards of phone etiquette
  • Manage inventory and cashiering processes; implement systems to streamline workflow and improve productivity
  • Collaborate with the front store team to boost Post Office visibility and support sales initiatives
  • Assist the Front Store Manager with performance reviews and other related administrative tasks
  • Perform additional duties as needed to support the Front Store Manager and Store Operator/Pharmacy Manager

Benefits

  • Paid vacation
  • Store discount
  • Comprehensive health and dental benefits
  • Opportunity for career growth and professional development support
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