Post Office Clerk

Shoppers Drug Mart • Trois-Rivières, QC

5d • Onsite

About The Position

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. This is a part-time position, perfect for students. Must be available every other weekend and may occasionally be required to work one evening during the week. Possibility of more hours during the summer. Must be comfortable with customer service. Training provided on-site. At Shoppers Drug Mart®/Pharmaprix®, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart®/Pharmaprix® network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Requirements

• Customer service focused.
• Excellent written and verbal communication skills.
• Good computer skills.
• Cash handling skills.
• Organization and attention to detail.
• Effective time management skills.
• Ability to work in a dynamic environment.
• Ability to work individually and as part of a team.
• Commitment to providing exceptional customer service.
• Problem-solving skills to ensure customer satisfaction.
• Work planning to maximize efficiency and reduce costs.
• Resolve issues related to cash register discrepancies.
• Experience with postal counter registration and authorization issues.

Nice To Haves

• Must be available every other weekend.
• May occasionally be required to work one evening during the week.
• Possibility of more hours during the summer.
• Must be comfortable with customer service.
• Training provided on-site.

Responsibilities

• Offer fast, superior quality customer service at the postal counter.
• Ensure excellent customer service and good cash handling.
• Provide efficient and superior customer service.
• Respond to customer inquiries and resolve complaints related to postal services.
• Adhere to the customer service program (SERVE) prescribed by Canada Post.
• Ensure the cleanliness of the postal counter and maintain an appropriate image in accordance with uniform policy and dress code guidelines (e.g., neat appearance, approved uniform, personalized badge).
• Ability to sell and recommend additional postal services and promotions to all customers.
• Ensure loss prevention systems and procedures are executed in accordance with guidelines.
• Manage cash, money orders, and stamp inventory in accordance with prescribed cash handling policies and procedures.
• Ensure the security of cash and mail.
• Maintain and control stamp inventory, money orders, registered mail, etc. in accordance with Shoppers Drug Mart/Pharmaprix and Canada Post policies and procedures.
• Manage the department's cash according to policies and procedures.
• Comply with all health and safety regulations.
• Adhere to all store policies and procedures.
• Adhere to loss prevention policies and procedures and ensure their execution in the department.
• Perform other duties as required, including cash register duties.

Benefits

• Purchase discount program
• Flexible and varied schedules
• Competitive pay
• Online learning through Academy

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed