Post Closing Analyst Mid-Level

USAASan Antonio, TX
Hybrid

About The Position

USAA's mission is to empower its members to achieve financial security through highly competitive products, exceptional service, and trusted advice. USAA aims to be the #1 choice for the military community and their families. This role offers a fulfilling career where core values of honesty, integrity, loyalty, and service define interactions. USAA supports active-duty military spouses with potential remote or hybrid flexibility, consistent with policy and business needs. The Post Closing Analyst Mid-Level is responsible for analyzing functions, processes, and products within the Post Closing function. This role develops and utilizes reporting tools to monitor and make recommendations to management regarding all functions and responsibilities within Post Closing. The work environment is flexible, requiring the individual to be in the San Antonio, TX office 4 days per week. Relocation assistance is not available.

Requirements

  • Bachelor's degree or 4 years of related experience (in addition to the minimum years of experience) may be substituted in lieu of degree.
  • 4 years of experience in mortgage and with general analysis experience within a financial services organization.
  • Knowledge of federal mortgage lending regulations and compliance.
  • Strong mathematical skills to interpret and pricing dashboards.
  • Strong knowledge of Microsoft Office and applicable systems.

Nice To Haves

  • 3 years of experience in collateral management or document custody.
  • Working knowledge of physical, post-closing collateral processes.
  • Experience researching, reconciling, and resolving collateral discrepancies and/or missing documents.
  • Working knowledge of investor and agency guidelines, regarding collateral handling and document retention.
  • Ability to multitask and proficient in Microsoft tools.
  • US military experience through military service or a military spouse/domestic partner.

Responsibilities

  • Creates and runs daily/ad hoc reports to address trends and identify discrepancies on post-closing data.
  • Analyzes post-closing report data to make recommendations to management.
  • Identifies root causes for data trends and discrepancies and recommends system enhancements for problem resolution.
  • Collaborates with internal partners within Real Estate to provide data discrepancies that may need corrections/updates.
  • Provides guidance to mitigate future discrepancies.
  • May participate in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
  • Assists with updating existing procedures and submits internal partners for content validation and publishing.
  • Provides operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs.
  • Develops and maintains an understanding of overall business functions.
  • Maintains broad system knowledge relating to primary job function and backup to at least one other function.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays
  • 16 paid volunteer hours
  • Various wellness programs
  • Career path planning
  • Continuing education
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