Post Closer

The Loan Store, Inc.Plano, TX
Remote

About The Position

This role supports the resolution of post-purchase conditions by working with investors conditions to get loans purchased. The ideal candidate should have a working knowledge of the mortgage process and be comfortable handling loan documents, timelines, and follow-ups with both internal departments and external partners.

Requirements

  • Familiarity with standard mortgage documents such as the Note, Closing Disclosure, and Title documents.
  • Good organizational skills and the ability to manage multiple files at once.
  • Strong communication skills and attention to detail.
  • Ability to work independently in a remote setting and stay on top of timelines.
  • Have knowledge of the entire mortgage process

Nice To Haves

  • Experience with Encompass
  • Understanding of Fannie Mae, Freddie Mac, or government loan programs (FHA, VA, USDA).

Responsibilities

  • Review investor audit findings and help gather required documents to clear post-purchase conditions.
  • Work with internal teams such as underwriting, funding, and compliance to obtain necessary documentation.
  • Maintain up-to-date tracking of loan conditions and ensure timely follow-up to avoid delays.
  • Communicate with investors and respond to document requests in a professional and timely manner.
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