Positive Pay Clerk

First Security Bank • Searcy, AR

13d • Onsite

About The Position

First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Positive Pay Clerk! In this role, you will maintain positive pay accounts and monitor transactional activity on commercial accounts. This position requires on-site work.

Requirements

• Must be at least 18 years of age.
• High School Diploma or GED required.
• Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.
• Commitment to demonstrating First Security's Core 5 values with customers and coworkers.
• Possess sufficient mobility to work in a standard office setting.
• Perform repetitive hand, arm, wrist, and finger movements while handling currency, documents, and/or office equipment.
• Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing while occasionally stooping, kneeling, or crouching.
• The employee must have the ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in person and over telecommunications.
• Have near/far visual acuity to identify customers, currency, and reading materials in printed or electronic formats.
• The employee must occasionally lift and move up to 10 pounds.
• The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions.
• The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations.
• The employee must be able to use basic mathematical skills, including adding, subtracting, multiplying, and dividing numbers.
• The position also requires the ability to read and interpret documents and draft routine written communications.

Nice To Haves

• 1 - 2 years post-secondary education and/or relevant banking or professional experience preferred.

Responsibilities

• Monitor commercial account activity using the Positive Pay Fraud Protection system and related applications.
• Communicate effectively with clients and internal teams, while supporting internal teams with Positive Pay accounts.
• Handle payment decisions and review large item reports.
• Manage file exceptions, uploads, confirmations, and FXIM file downloads and processing.
• Protect all customer information and bank operations through strict confidentiality.
• Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems.
• Maintain reliable transportation, punctual attendance, and the ability to work on-site with extended hours when necessary.
• Perform additional duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED