POS Sales Agent
About The Position
POS Sales Agent – Sanctuary Woburn Salary: $16 an hour | Hourly Non-Exempt | Full-Time and Part-Time Opportunities Available Help Create the Customer Experience at Sanctuary Woburn At Sanctuary Medicinals, our POS Sales Agents are more than cashiers. They are product guides, customer advocates, problem solvers, and the energy behind the sales floor. As part of the opening team for Sanctuary Saugus, you will help build an exciting, welcoming, and educational retail experience from the ground up. We are looking for outgoing, motivated people who enjoy connecting with customers, learning about cannabis, and working in a fast-paced retail environment. Whether helping a first-time customer feel comfortable or guiding a returning customer toward their next favorite product, you will play a huge role in shaping the customer experience every day. If you enjoy talking with people, staying busy, learning new products, and working with a strong team, this is the role for you.
Requirements
- Must be 21 years of age or older
- High School Diploma or equivalent required
- Must pass all required background checks
- Basic computer and Microsoft Office skills required
Nice To Haves
- Minimum one year of hospitality, retail, or cannabis experience preferred
- Previous dispensary or cannabis industry experience is a plus
Responsibilities
- Create a welcoming and positive experience for every customer
- Build strong customer relationships through education, communication, and product knowledge
- Assist customers and patients with selecting products that best fit their needs and preferences
- Maintain up-to-date knowledge of cannabis strains, cannabinoids, terpenes, consumption methods, and product categories
- Stay informed on cannabis industry trends, products, and events
- Explain the differences between flower, vapes, concentrates, edibles, tinctures, pre-rolls, and other product types
- Accurately complete all POS transactions following Sanctuary SOPs and Massachusetts regulations
- Ensure all cash handling and transaction procedures are completed correctly
- Maintain organized and accurate customer interaction records
- Keep workstations clean, organized, and sanitized throughout the shift
- Support teammates during busy periods and help maintain smooth floor operations
- Help create a fun, fast-paced, and team-oriented environment
- Resolve customer concerns professionally and escalate issues when necessary
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
