Portfolio Quality Sr Specialist

Philip Morris International U.S.•Wilson, NC
•$88,000 - $110,000

About The Position

Philip Morris International (PMI) is transforming its business to deliver a smoke-free future and is hiring a Portfolio Quality Sr Specialist for its Wilson, NC facility. The position serves as a trusted Quality partner to site teams and business process owners, supporting product, process, material, and quality performance. It works across functions to drive portfolio-wide improvements, strengthen site capabilities, and support consistent application and enhancement of the Quality Management System. The role leads continuous improvement initiatives and manages portfolio improvement roadmaps, governance, metrics, milestones, and reporting. It uses performance data to identify trends and opportunities, supports resolution of complex quality issues, facilitates adoption of best practices, and provides guidance on quality events and corrective actions. It also supports technology transfers from planning through qualification and stabilization, ensuring product and process knowledge, specifications, control strategies, and risk assessments are effectively implemented.

Requirements

  • Bachelor’s degree in Chemistry, Biological Sciences, Physical Sciences, Engineering, or equivalent experience.
  • At least 5 years of Quality experience in tobacco, food, pharmaceutical, or similar FMCG industries.
  • Knowledge of ISO, GMP, GCP, ICH, and GLP standards.
  • Strong Microsoft Office skills.

Nice To Haves

  • FDA inspection experience.

Responsibilities

  • Serve as a Quality partner to site teams and business process owners, providing guidance on product, process, material, and quality performance.
  • Connect cross-functional teams to align priorities, solve common challenges, and drive portfolio-wide improvements.
  • Lead quality continuous improvement initiatives using OPEN+, PDCA, and structured problem-solving methods.
  • Identify risks, remove barriers, and support resolution of complex quality issues through coaching and best practices.
  • Develop and manage portfolio improvement roadmaps, governance, metrics, milestones, and reporting.
  • Use quality and process-performance data to identify trends, risks, and improvement opportunities.
  • Facilitate benchmarking, lessons learned, and adoption of best practices across the network.
  • Build site capability through coaching, workshops, and standardization of improvement tools.
  • Support consistent application and enhancement of the Quality Management System.
  • Provide guidance on significant quality events, corrective actions, and sustainable process controls.
  • Support technology-transfer activities from planning through qualification and stabilization.
  • Ensure product and process knowledge, specifications, control strategies, and risk assessments are effectively implemented.
  • Partner with Quality, Manufacturing, Engineering, Supply Chain, Customer Service, and other stakeholders to ensure successful deployment and performance.
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