Portfolio Quality Sr Specialist

Philip Morris•Wilson, NC

13d•Onsite

About The Position

Philip Morris International is hiring a Portfolio Quality Sr Specialist for its Wilson, North Carolina facility. The role serves as a trusted Quality partner to site teams and business process owners, providing guidance on product, process, material, and quality performance. It connects cross-functional teams to align priorities, address shared challenges, and improve performance across the portfolio. The specialist leads continuous-improvement initiatives using OPEN+, PDCA, and structured problem-solving methods; develops and manages improvement roadmaps, governance, metrics, milestones, and reporting; and uses quality and process-performance data to identify trends, risks, and opportunities. The role also builds site capability through coaching, workshops, benchmarking, lessons learned, and standardization of improvement tools. The position supports consistent application and enhancement of the Quality Management System, significant quality-event resolution, corrective actions, and sustainable process controls. It also supports technology transfers from planning through qualification and stabilization, ensuring product and process knowledge, specifications, control strategies, and risk assessments are implemented. The specialist partners with Quality, Manufacturing, Engineering, Supply Chain, Customer Service, and other stakeholders to support successful deployment and performance.

Requirements

Bachelor’s degree in Chemistry, Biological Sciences, Physical Sciences, Engineering, or equivalent experience.
At least 5 years of Quality experience in tobacco, food, pharmaceutical, or similar FMCG industries.
Knowledge of ISO, GMP, GCP, ICH, and GLP standards.
Strong Microsoft Office skills.

Nice To Haves

FDA inspection experience.

Responsibilities

Serve as a Quality partner to site teams and business process owners, advising on product, process, material, and quality performance.
Connect cross-functional teams to align priorities, address shared challenges, and drive portfolio-wide improvements.
Lead quality continuous-improvement initiatives using OPEN+, PDCA, and structured problem-solving methods.
Identify risks, remove barriers, and support resolution of complex quality issues through coaching and best practices.
Develop and manage portfolio improvement roadmaps, governance, metrics, milestones, and reporting.
Use quality and process-performance data to identify trends, risks, and improvement opportunities.
Facilitate benchmarking, lessons learned, and adoption of best practices across the network.
Build site capability through coaching, workshops, and standardization of improvement tools.
Support consistent application and enhancement of the Quality Management System.
Provide guidance on significant quality events, corrective actions, and sustainable process controls.
Support technology-transfer activities from planning through qualification and stabilization.
Ensure product and process knowledge, specifications, control strategies, and risk assessments are effectively implemented.
Partner with Quality, Manufacturing, Engineering, Supply Chain, Customer Service, and other stakeholders to ensure successful deployment and performance.