Portfolio Manager - Denton Portfolio

Wan Bridge GroupDenton, TX
Onsite

About The Position

The Portfolio Manager is responsible for the successful day-to-day financial, administrative, maintenance, and sales operations while achieving company standards and delivering above average customer service. Will oversee and manage the financial and operational facets of a Portfolio of Communities by keeping track of accounting for Multiple Communities while communicating accounting.

Requirements

  • Highschool Degree or Equivalent required.
  • Real Estate License Required.
  • 7+ years of progressive experience in residential property management, focusing on Build-to-Rent.
  • Strong leadership experience and proven track record of successful portfolio management.
  • Excellent communication skills and ability to build positive tenant relationships.
  • Familiarity with property management software and relevant regulations.
  • Ability to work a flexible schedule and effectively manage workload.
  • Ability to access, input, and retrieve information from a computer and/or electronic device.
  • Effective written and verbal communication skills in English.

Nice To Haves

  • Other duties may be assigned, as necessary.

Responsibilities

  • Maintain community occupancy by retaining residents and effectively marketing the community to attract new ones.
  • Promote resident satisfaction through ongoing communication, addressing concerns, and providing top-notch service.
  • Ensure completion of service requests and oversee communities' maintenance tasks.
  • Timely completion of all community reporting, including financial and marketing reports.
  • Implement and oversee preventative maintenance programs and manage vacant home statuses.
  • Analyze market trends to identify potential impacts on community performance and develop corresponding marketing plans.
  • Oversee lease/HOA enforcement and communication with board members.
  • Approve invoices from vendors, contractors, and service providers, managing communication between parties.
  • Conduct daily financial transactions and tasks related to community financial operations.
  • Utilize property management software to track unit availability, resident data, and improve existing programs.
  • Ensure properties meet company standards and prepare units for leasing.
  • Handle inquiries from prospective residents, schedule property tours, and assist with lease agreements and move-in processes.
  • Facilitate resident satisfaction through proactive communication and follow-up.
  • Maintain resident files and assist with service requests.
  • Promote positive resident relations and respond promptly to concerns.
  • Adhere to company policies and safety rules.
  • Focus on increasing revenue while controlling expenses, including revenue collections and delinquency control.
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