Portfolio Manager - Treasury Management

First Business Bank • Madison, WI

1d • Onsite

About The Position

Position at First Business Bank Join us today as a Portfolio Manager - Treasury Management! First Business Bank is a Top Workplaces USA company, learn more here . At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority — they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other’s differences, and a focus on improving our communities, we are confident you’ll find the experience is your advantage. We’re delighted you’re considering joining us! Location: Madison, WI onsite position. OVERVIEW: We are seeking a client-focused Portfolio Manager - TM to support and grow business banking relationships through exceptional service, treasury management expertise, and proactive account management. This role serves as a trusted partner to commercial clients, managing a portfolio of deposit relationships while collaborating closely with Treasury Management Sales Officers and other business development teams to identify opportunities for growth and deliver tailored banking solutions.

Requirements

• Strong relationship management and client service skills.
• Experience in commercial banking, treasury management, cash management, or business banking preferred.
• Ability to analyze client needs and recommend appropriate banking solutions.
• Excellent organizational, communication, and problem-solving skills.
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage and deepen a portfolio of business deposit relationships.
• Serve as the primary point of contact for treasury management inquiries, service requests, and issue resolution.
• Conduct regular client outreach, annual reviews, and relationship calls to identify opportunities and enhance client satisfaction.
• Analyze client needs and recommend treasury, deposit, and cash management solutions.
• Coordinate new client onboarding, including account opening, documentation collection, and treasury product implementation.
• Ensure accuracy and completeness of client contracts, account documentation, and product setup.
• Support ongoing account maintenance and service enhancements for existing clients.
• Monitor exceptions related to pricing, fees, and rates and coordinate updates as needed.
• Partner with Treasury Management Sales Officers and commercial banking teams to support portfolio growth and cross-selling efforts.
• Prepare treasury management proposals, account analysis reviews, pricing models, and client presentations.
• Evaluate client balances, transaction activity, and service utilization to recommend optimal product solutions.
• Assist in identifying and qualifying treasury management opportunities within existing relationships.
• Maintain expertise across all treasury management and deposit products.
• Educate and train clients on treasury management platforms and digital banking tools.
• Provide day-to-day support for client questions, requests, and problem resolution.
• Assist with RFP responses, account reviews, and special projects as needed.
• Stay informed on industry trends, competitive offerings, and emerging treasury solutions.
• Recommend product enhancements and process improvements based on client feedback and market developments.
• Participate in training, planning sessions, and departmental initiatives.

Benefits

• Comprehensive Health, Dental, and Vision plans
• Competitive compensation, with a focus on professional development and internal mobility
• Paid vacation time (15 days minimum per year)
• Paid sick leave (6 days per year)
• 1 day paid volunteer time
• 10 paid holidays (annually)
• Paid parental leave
• 401(k) program with company matching, plus additional profit sharing contribution
• Performance based annual incentive program
• Free and confidential Employee Assistance Program
• Wellness programs
• Education Assistance Program
• Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed