Portfolio Manager Senior - P&C PMO

USAA•Tampa, FL

1d•$114,080 - $218,030•Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Portfolio Manager Senior, you will be responsible for supporting Function or Line of Business portfolios and ensures compliance with applicable policies, procedures, standards, controls, and regulations. Partners with Executive Sponsors, business owners and additional stakeholders to ensure alignment to strategic objectives and effective prioritization, planning, budgeting, delivery, and benefits realization of work efforts. Supports broader USAA portfolio management, supports technology investment planning, and coordinates with Program Managers on budget inputs and updates. Please provide a list of 3 high visibility efforts you have delivered, highlighting three items for each: Business problem/opportunity Capabilities implemented Value proposition We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position.

Requirements

Bachelor's degree; OR 4 years of relevant education and/or experience.
6 years of progressive project, program, or portfolio management experience to include process improvement and/or consulting for large strategic efforts.
Proficient understanding of project, program, and portfolio management principles.
Working knowledge in the full lifecycle experience managing strategic and operational work efforts.
Experience with portfolio management and execution experience delivering complex work efforts working with Waterfall and Agile methodologies.
Currently possess at least one of the following: Certified Project Manager (CPM), Lean Portfolio Management Certification, Project Management Professional (PMP), or gains one within 6 months of placement.
Proficient experience in USAA's change management methodology or similar industry change management methodology.
US military experience gained through military service or gained as a military spouse / domestic partner.

Nice To Haves

2 or more years working in the property and casualty insurance industry.
High learning agility and adaptability, with the ability to operate effectively in fast-paced, highly dynamic environments characterized by frequent change, evolving priorities, and ambiguity.
Strong strategic planning and portfolio management capabilities, including the ability to connect work efforts across multiple business domains, identify dependencies and tradeoffs, and align investment decisions to enterprise and line-of-business objectives.
Proven experience partnering with executive leadership to facilitate portfolio planning, prioritization, and annual funding decisions, while synthesizing complex business, financial, and benefits data into actionable insights and decision-ready recommendations.
Strong data-driven mindset with experience using financial, delivery, and performance metrics to inform portfolio prioritization, risk management, and executive decision-making.
US military experience through military service or a military spouse/domestic partner.

Responsibilities

Monitors, governs and is accountable for low to moderately complex Function or Line of Business portfolios.
Completes governance routines per the Enterprise Program Management Office (EPMO) Policy, Standards and Procedures.
Monitors a low to moderately complex portfolio on an ongoing basis, to resolve issues and disseminate information to stakeholders.
Facilitates the identification, management, and resolution of systemic cross-work risks / issues and interdependency conflicts for work effort(s) / program deliverables and informs portfolio team and stakeholders as needed.
Leverages analytics to research and identify Financial Management risks and recommends solutions to address opportunities; may escalate to their respective Portfolio Management Office (PMO) or leadership team as needed.
Monitors for stale work efforts and need for resolution, including termination proposal if applicable.
Supports development and execution of Function or Line of Business planning in partnership with Enterprise Integrated Planning (EIP) and their respective PMO.
Monitors and makes prioritization recommendations to their senior leadership and their respective PMO to ensure portfolio alignment and delivery against strategic priorities as needed.
Communicates portfolio statuses and changes regularly with executive sponsors, program sponsors, business owners, and additional stakeholders as required.
Reviews health and performance of portfolio regularly, monitors portfolio success via recognized methodologies and identifies performance improvement opportunities, providing updates to leader and stakeholders.
Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.