Portfolio Manager Senior - P&C Portfolio Management Office

USAA•San Antonio, TX

17h•Hybrid

About The Position

As a dedicated Portfolio Manager Senior for the P&C Portfolio Management Office, you will be responsible for supporting Function or Line of Business portfolios and ensuring compliance with applicable policies, procedures, standards, controls, and regulations. You will partner with Executive Sponsors, business owners and additional stakeholders to ensure alignment to strategic objectives and effective prioritization, planning, budgeting, delivery, and benefits realization of work efforts. This role supports broader USAA portfolio management, technology investment planning, and coordinates with Program Managers on budget inputs and updates. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position.

Requirements

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive project, program, or portfolio management experience to include process improvement and/or consulting for large strategic efforts.
Proficient understanding of project, program, and portfolio management principles.
Working knowledge in the full lifecycle experience managing strategic and operational work efforts.
Experience with portfolio management and execution experience delivering complex work efforts working with Waterfall and Agile methodologies.
Currently possess at least one of the following: Certified Project Manager (CPM), Lean Portfolio Management Certification, Project Management Professional (PMP), or gains one within 6 months of placement.
Proficient experience in USAA's change management methodology or similar industry change management methodology.
Please provide a project list along with your resume demonstrating the above qualifications (is required).

Nice To Haves

2 or more years working in the property and casualty insurance industry.
High learning agility and adaptability, with the ability to operate effectively in fast-paced, highly dynamic environments characterized by frequent change, evolving priorities, and ambiguity.
Strong data-driven mindset with experience using financial, delivery, and performance metrics to inform portfolio prioritization, risk management, and executive decision-making.
Proven executor with strong operational discipline and attention to detail, including experience navigating Association (APO) standards and governance, demonstrating sound judgment on when to challenge processes versus execute within established frameworks.
Demonstrated strength in partnering with customers and executive stakeholders with competing priorities, effectively building trust, driving alignment, and achieving shared outcomes within complex, matrixed environments.
US military experience through military service or a military spouse/domestic partner.

Responsibilities

Monitors, governs and is accountable for low to moderately complex Function or Line of Business portfolios.
Completes governance routines per the Enterprise Program Management Office (EPMO) Policy, Standards and Procedures.
Monitors a low to moderately complex portfolio on an ongoing basis, to resolve issues and disseminate information to stakeholders.
Facilitates the identification, management, and resolution of systemic cross-work risks / issues and interdependency conflicts for work effort(s) / program deliverables and informs portfolio team and stakeholders as needed.
Leverages analytics to research and identify Financial Management risks and recommends solutions to address opportunities; may escalate to their respective Portfolio Management Office (PMO) or leadership team as needed.
Monitors for stale work efforts and need for resolution, including termination proposal if applicable.
Supports development and execution of Function or Line of Business planning in partnership with USAA Integrated Planning (UIP) and their respective PMO.
Monitors and make recommendations to their senior leadership and their respective PMO to ensure portfolio alignment and delivery against strategic priorities as needed.
Communicates portfolio statuses and changes regularly with executive sponsors, program sponsors, business owners, and additional stakeholders as required.
Reviews health and performance of portfolio regularly, monitors portfolio success via recognized methodologies, identifies performance improvement opportunities, providing updates to leader and stakeholders.
Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.