Portfolio Manager-Leasing

McCormack Baron CompaniesSt. Louis, MO
Hybrid

About The Position

The Portfolio Manager- Leasing is responsible for driving leasing performance, occupancy, and prospect conversion across affordable housing communities within an assigned portfolio or region. This role travels to key markets to support on-site teams with sales execution, leasing strategy, and deal closing—particularly during lease-ups, high-vacancy periods, staffing gaps, or performance recovery efforts. The Portfolio Manager combines hands-on leasing expertise with leadership, coaching, and strong knowledge of affordable housing compliance.

Requirements

  • 5+ years of leasing experience in affordable or mixed-income housing
  • Demonstrated success in sales, leasing, and closing deals
  • Sales driven with a strong closing instinct
  • Adaptable and comfortable working in new environments
  • Highly organized with strong attention to detail
  • Confident, professional, and resident focused
  • Able to work independently while collaborating with remote and on-site teams
  • Working knowledge of LIHTC and/or other affordable housing programs
  • Strong customer service and communication skills
  • Ability to travel frequently (portfolio travel, as applicable)
  • Proficiency with property management software and CRM tools
  • Lease-up or turnaround experience
  • Experience supporting multiple sites or portfolios
  • Fair Housing certification

Nice To Haves

  • Bilingual skills a plus

Responsibilities

  • Lead and execute leasing efforts to achieve and maintain targeted occupancy levels across the portfolio
  • Actively lease units when deployed to sites, including conducting tours, following up with prospects, and closing qualified applicants
  • Conduct community tours and effectively communicate community features, amenities, and program requirements
  • Convert qualified prospects into approved residents by confidently guiding them through the leasing and closing process
  • Analyze leasing velocity, traffic, and conversion metrics; implement strategies to improve performance
  • Support lease-up and stabilization efforts by accelerating qualified move-ins
  • Overcome objections and follow up consistently to maximize conversion rates.
  • Serve as a sales leader and closer, stepping in where additional expertise, employee training or momentum is needed
  • Coach on-site leasing staff on sales techniques, objection handling, follow-up discipline, and closing best practices
  • Reinforce consistent prospect experience and customer service standards across sites
  • Identify market-specific barriers to leasing and recommend tactical solutions
  • Ensure leasing activities comply with LIHTC and/or other affordable housing program requirements
  • Review applicant files for accuracy, completeness, and compliance prior to move-in
  • Partner with compliance teams to resolve eligibility issues and minimize delays
  • Maintain working knowledge of Fair Housing laws and regulatory standards
  • Travel to assigned markets and communities to provide hands-on leasing and leadership support
  • Quickly assess site-level challenges and deploy immediate, practical solutions
  • Support new site openings, lease-ups, and transitions as needed
  • Collaborate with regional and site leadership to align leasing strategies with business goals
  • Maintain accurate leasing and prospect data within property management systems
  • Report on leasing activity, occupancy trends, and site performance to leadership
  • Provide insights on market conditions, competitive positioning, and resident feedback
  • Partner with operations, marketing, and compliance teams to drive results
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