Portfolio Manager - Datacenter Key Accounts

Caterpillar Inc.•Griffin, GA

9d•$128,470 - $192,710•Onsite

About The Position

The Portfolio Manager role within Caterpillar’s Electric Power Division (EPD) is a dynamic and strategic position focused on fostering relationships with key global accounts, including leaders in the data center and technology sectors. The Global Portfolio Manager will play a critical role in the development and deployment of effective fulfillment strategies for customer datacenter projects and alignment with Caterpillar’s commitment to delivering sustainable and reliable solutions.

Requirements

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Excellent written and verbal communication skills for conveying complex technical information to diverse audiences.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Nice To Haves

Requires a college degree or equivalent experience with >10 years of specific industry experience in order to gain recognition as an Industry, Divisional and Corporate expert.
Have broad business background, specific long-term industry knowledge and excellent communication skills.
Must be able to deal with sensitive issues, mentor and coach, and/or persuade others on new methods of equipment application, new technology and distribution methods.
The incumbent will either have had previous project or account management experience and/or commercial/operational experience within the company and/or was a fully contributing member on significant projects and/or teams.

Responsibilities

Develop and maintain effective relationships with internal stakeholders, dealers and customers to enable key accounts sales & project execution objectives to be achieved.
Develop and deploy customer forecast translation methods and demand/supply assessments strategies with Caterpillar factories and with dealers.
Develop and deploy effective methods to derive accurate demand signals, request for product (RFP), and long-term forecasts (LTF) across key accounts.
Develop and deploy project execution planning, risk management, and contract management strategies with internal and external stakeholders.
Develop and deploy product pipeline strategies and governance with Caterpillar factories, dealers and customers to achieve assurance of supply for customers and dealers while reducing risks to Caterpillar.
Develop and deploy project milestone tracking and key performance indicators that can be utilized across key accounts to measure project execution success and customer satisfaction.
Leverage technology: lead efforts to leverage Caterpillar resources and tools to increase process efficiency and data automation. Serve as liaison with Strategy/Business Transformation team to identify and execute business process automation opportunities.
Communication and Collaboration: act as a consultant to internal teams, dealers and customers regarding contract management, project execution planning, risk mitigation, and performance metrics.
Collaborate with internal and external stakeholders across global accounts to identify areas for process improvement, focusing on delivering critical customer outcomes.
Identify, prioritize, document, and refine standard operating procedures (SOPs) to ensure consistency and efficiency in the different processes.