Mortgage Loan Officer

North American Savings BankKansas City, MO
Hybrid

About The Position

The Portfolio Loan Officer will be responsible for converting Non-QM leads and referrals to closed mortgage loans. A Portfolio Loan Officer specializes in originating loans that do not meet the standard qualifications of an agency or government conforming loan. The right candidate will exhibit a high motivation for success, sound judgment, independent decision making, and ability to follow all guidelines, policies and procedures established by NASB. NASB provides an array of Non-Conforming QM solutions to millions of underserved borrowers that do not meet traditional mortgage guidelines. We offer and originate mortgages in all 50 states. This role is 100% commission based.

Requirements

  • Minimum of 3+ years mortgage experience and 3+ years of functional working knowledge of Residential Lending sales and operations experience.
  • General knowledge around mortgage product offerings and Non-QM loan products.
  • Ability to understand and lead through complex transactions, multiple property types, markets, and varying loan structures and their impact on security of collateral.
  • Strong analytical, problem-solving skills, and interpersonal communication.
  • Sound judgment and decision-making abilities while working in a high-pressure environment.
  • Adaptability and agility to quickly learn new and changing technology advancements.
  • Effective business communication skills (both oral and written).
  • Excellent time management, detail oriented and organizational skills.
  • Highly motivated with the ability to work autonomously with limited supervision.
  • Demonstrate a positive attitude focused on success and a strong team culture.

Nice To Haves

  • Bachelor’s degree in finance/Accounting or related field preferred.

Responsibilities

  • Originate Non-QM Loans by working closely with borrowers who don't qualify for traditional mortgage loans to understand their financial situations and recommend suitable non-conforming loan products, such as Bank Statement Loans, DSCR (Debt Service Coverage Ratio) Loans, Flex, and 1099 Loans.
  • Ability to identify and sell non-conforming lending products to customers that are non-traditional borrowers.
  • Call NASB provided Non-QM leads and accurately update lead records in NASB’s lead management system in a manner consistent with company guidelines/policies.
  • Develop and maintain relationships with realtors, builders, referrals, and personal contacts to build and maintain a strong client base.
  • Construct a complete and an accurate 1003 loan application while utilizing multiple technology options.
  • Collect all applicable information from the customer before submitting the file to processing/underwriting to ensure file quality expectations are met.
  • Work closely with the operations staff to help address and facilitate problem solving on escalated issues and find timely resolutions.
  • Provide superior internal and external customer service that exceeds the customer’s expectations.
  • Complete required periodic training for regulatory compliance in accordance with state and federal laws.
  • Maintain a work schedule and required working hours consistent with departmental policy, which will include some evening and weekend hours as needed.

Benefits

  • Comprehensive health insurance (medical, dental, and vision coverage)
  • 401(k) retirement plan with a 50% employer match on the first 6% of your contribution
  • Generous paid time off (PTO) including 11 holidays, your birthday, and volunteer time
  • Exclusive mortgage and banking benefits.
  • Employee referral bonuses
  • Internal training and development programs to help reach your career goals.
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