Portfolio Float Manager

LLOYD COMPANIES INC•Sioux Falls, SD

19h•Hybrid

About The Position

The Portfolio Float Manager is the “fire fighter” for our properties when there is a gap in management – inside and outside of Sioux Falls. It is expected that you will take complete ownership of each property that you step into and run it as if you were managing it long-term. You will need to use good intuition when making decisions and have a knack for working with people. As a Portfolio Float Manager, you will not have home property and will spend your time managing different properties, improving overall property performance while also training the new property manager for that specific property. Because part of your time will be spent training our newest property manager – patience is key for this position. Some properties may be in a brand-new market which will require working closely with construction and the Regional Manager to ensure a successful lease up. Flexibility with your schedule and a positive attitude is a must. When the Portfolio Float Manager is not needed on a property, they will join the leasing team to focus on overall leasing for the company.

Requirements

Love to help people
Over communicate, especially during conflict
Always follow-through
Are always 5 minutes early
Respond rapidly to all phone calls and emails, typically within an hour
Love the thrill of sales
Have a critical eye for detail
Take extreme ownership of their property
Manage their assets like they own it
Manage their personal finances well
Embrace change
Plan for the future
Enjoy meeting new people and understanding different points of view
Like technology, and can easily navigate a computer
Are creative thinkers
Always do the right thing
Are problem solvers
Build relationships for life
Love to have fun!
Have a safety first mindset
A bachelor’s degree in a related field is helpful, otherwise; 1-2 years of equivalent experience in Property Management will suffice.

Responsibilities

Arrive on time each day ready to conquer the day!
Catch up on any missed calls or emails from the night before (responsiveness is important)
Work closely with Property Manager Trainer to ensure the new manager is competent and confident in their new role.
Check in with Construction on any updates or delays on the property (if applicable)
Walk all areas of the property (which we call the 4 corners) to ensure the property is trash free and looks its best for all the residents and visitors that day.
Be excited to show your property off by scheduling as many tours as possible with potential residents, leasing is the key to success, and it’s fun!
Utilize your creativity by updating your properties social media pages, planning resident events, open houses, and any other fun marketing ideas you think of.
It’s likely if you are on a property – that specific property needs all hands on deck when it comes to leasing and boosting overall property performance.
Your outlook calendar is your best friend, put everything on it, and proactively look at it to plan your day, week, and month.
Check your outstanding rent report, and call any residents who may be behind, offering them solutions before initiating evictions.
Be available throughout the day for residents and future residents, people love to talk to you!
Schedule move-ins, and walk the apartments to ensure they are sparkling clean and perfect for your new residents.
Order any inventory needed, but price check options first (just like you would if you were writing the check)
Complete your move-outs by walking the apartments and charging back for any damages.
Schedule vendors right away so the apartment can be marketed and re-leased quickly.
Work through any resident concerns, using your problem-solving skills to resolve them as quickly as possible, just solve it!
Submit invoices so that your vendors can be paid promptly, they appreciate that!
Communicate regularly with your maintenance team to make sure all maintenance requests are completed quickly, and the vacant apartments are made move-in ready.
Collect bids for any special projects, always price checking to ensure we are getting the highest quality at the best price.
Make sure all necessary contracts are in place such as snow removal, and lawn care.
Regular communication with these vendors will avoid some headaches.
Double check the various websites your property is marketed on to ensure accurate pricing.
Stay up to date on company policies and procedures by reading the daily training emails and any other information that gets sent to you.
Treat everyone equally and fairly, it’s not only the law, but also the right thing to do.
Have fun, property management can be hard, but it can also be rewarding, and you will have the best team to support you.
Be ready to take care of anything that comes up that day, not everything can be planned for, being open minded and flexible is key.
Assist with all technology rollouts, ensuring they are organized, well thought out, and needed
Expert in Lloyd property management software systems including but not limited to Yardi CRM, Yardi Voyager, RentMax, Rentcafe Site Manager, and Rent Shield.
Perform all other duties assigned and those that may be necessary to achieve company and departmental goals.