Portfolio Facilities Manager

Morgan Group•Houston, TX

9d•Onsite

About The Position

The Morgan Group is seeking a Portfolio Facilities Manager to provide additional maintenance support and temporarily cover shifts when staffing levels are low to ensure uninterrupted property operations. This role involves participating in a rotating on-call schedule and responding to maintenance emergencies 24/7, including during severe weather. The manager will develop and oversee preventative maintenance programs, ensure the consistent operation and monitoring of major building systems, and conduct regular inspections of communities. They will also provide technical support and operational guidance to maintenance teams, collaborate on standardizing procedures, and coordinate with community managers on vendor management. The position supports consistency in common area maintenance, oversees service request processes, and ensures vacant units are prepared for occupancy. Adherence to MORGAN’s manuals and OSHA regulations is required, along with maintaining a safe workplace and proper storage of hazardous materials. The role also involves supporting CapEx project bidding, contractor selection, capital planning, and budget execution, while communicating regularly with various stakeholders regarding maintenance operations and project updates. Documentation for maintenance programs, inspections, and projects is essential.

Requirements

Must have a valid driver’s license, insurance and car registration if driving for business purposes.
Ability to be on-call and be on the property on short notice.
Ability to read, write and understand English.
Must be able to complete forms, review reports and enter data on the computer.
Will need to observe areas needing attention/correction.
Read cautionary labels, respond to written instructions from staff.
There will be a frequent need to see things clearly beyond arm’s reach.
Constant requirement to give information and receive instructions from residential management (33% to 66%).

Nice To Haves

There may be an occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors (1% to 33%).

Responsibilities

Provide additional maintenance support and temporarily cover shifts when staffing levels are low to ensure uninterrupted property operations.
Participate in a rotating on-call schedule and respond to maintenance emergencies 24 hours a day, 7 days a week, including during severe or extreme weather conditions (e.g., hurricanes), as required to support continuous property operations.
Develop and oversee preventative maintenance programs across the MetroNational communities including exterior physical plant maintenance programs and interior unit preventative maintenance execution.
Ensure consistent operation and monitoring of major building systems including fire/life safety systems, HVAC systems, boiler/chiller plants, roofing systems, domestic water pumps, electrical systems, and energy management systems.
Monitor building systems including fire, electrical, security, elevators and other operational systems and report unsafe conditions to the Regional Property Manager and Community Managers.
Conduct regular inspections of communities and report hazards or deficiencies requiring corrective action.
Provide technical support and operational guidance to Maintenance Supervisors and onsite maintenance teams across the portfolio.
Collaborate with onsite teams to standardize maintenance procedures, preventative maintenance programs, and turnkey/make-ready processes.
Coordinate with Community Managers and Maintenance Supervisors on vendor management and contractor oversight to ensure work is completed safely and in accordance with company standards.
Support consistency in common area maintenance, property upkeep, and operational standards across communities.
Assist with oversight of service request processes and ensure work orders are completed accurately and in a timely manner.
Ensure vacant units are maintained and prepared for occupancy within required timelines.
Adhere to MORGAN’s Maintenance, Emergency Procedures, Leasing and Marketing, Management and Operations manuals along with the Team Member Handbook.
Conduct all work in compliance with OSHA regulations and the MORGAN Operations Manual.
Maintain a workplace that adheres to safety standards and support onsite teams in following safety procedures.
Ensure proper storage and documentation of flammable and hazardous materials including Safety Data Sheets (SDS).
Support CapEx project bidding and contractor selection in coordination with Community Managers, Maintenance Supervisors, and the Regional Property Manager.
Assist with scope development, vendor procurement, project tracking, and oversight of capital improvement projects.
Support long-term capital planning and operating budget execution related to maintenance and building systems infrastructure.
Communicate regularly with the Regional Property Manager, Community Managers, Asset Management, and MetroNational executives regarding maintenance operations, project updates, and building systems performance.
Maintain documentation for preventative maintenance programs, inspections, vendor work, and capital project tracking.