Portfolio Delivery Manager - Technology

Bank of America•Charlotte, NC

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for leading a team to maximize the value delivered through multiple programs and/or value streams within a small, less complex delivery portfolio. Key responsibilities include managing and developing the team through coaching, mentoring and feedback, aligning strategy, and execution by applying Lean and systems thinking approaches to strategy, investment funding, portfolio operations, and governance. Job expectations include managing the portfolio, ensuring compliance to standards, and driving continuous improvement to operations and governance. Additionally, responsible for managing the overall portfolio of Credit Underwriting technology project work. Manages team of employees and contractors. Will have the opportunity to represent Consumer Lending and Credit Underwriting Technology in Consumer Technology improvement efforts.

Requirements

10+ years managing programs
5+ years people and program management at BofA
Financial management acumen
Experience managing in a hybrid Agile/waterfall environment
Strong communication skills
Proven relationship building

Nice To Haves

Experience estimating projects/programs
Strong presentation skills
Experience with credit products (home lending, vehicle lending, credit card, credit underwriting)

Responsibilities

Directs and leads a delivery team aligned to a portfolio and mentors Delivery Leads
Supports Credit Underwriting technology
Builds relationships with business and technology executives across multiple organizations, as well as Compliance and Risk
Partners with the key stakeholders and leaders to define the vision and creating the portfolio roadmap aligned to strategic goals
Provides status updates and reporting for the portfolio to stakeholders and leadership pertaining to the desired outcomes, delivery, risks, issues, and schedule
Manages overall portfolio financials, Profit and Loss (P&L), and performance
Ensures adherence with Enterprise Change Management standards
Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Assesses talent and builds bench strength for roles across the organization.
Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.