Portfolio Coordinator, Career and Professional Learning

Arizona State University•Tempe, AZ

8d•Onsite

About The Position

The Portfolio Coordinator owns the implementation and management of ASU's Career and Professional Learning (CPL) catalog, translating the intake, planning, and portfolio strategy set by the Product Marketing team into accurate, on-time execution. This role serves as the cross-functional engine behind the portfolio management pipeline — managing course and program intake across CPL's platforms, and serving as the dedicated owner of course and certificate listings on CPL platforms (ASU for Life, CareerCatalyst, and others), supporting additional catalog updates as needed. The Portfolio Coordinator ensures that as CPL's portfolio grows, every program is set up correctly, every request is tracked to completion, and every learner-facing page is accurate and current. This role is based at ASU’s Tempe campus. A fingerprint background check is a mandatory step in the hiring process. ASU will not sponsor this position; the applicant must be eligible to work in the U.S. without sponsorship. This position is subject to grant funding or other special funding and the position may terminate when funding is no longer available.

Requirements

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Demonstrated ability to work effectively with cross-functional stakeholders, navigate differing needs, and communicate processes and requirements clearly to partners.
Strong attention to detail and ability to manage a high volume of concurrent requests without dropping deadlines.
Comfortable working in a website content management system (CMS).
Clear written communication skills for coordinating across academic units and internal teams.
Ability to work independently within defined SOPs while flagging exceptions proactively.

Nice To Haves

Bachelor's degree in Business, Marketing, or a related field preferred
1–3 years of experience in program coordination, operations, or higher education administration.
Familiarity with Airtable or similar workflow/database tools, an LMS (Canvas a plus) and Salesforce.

Responsibilities

Own the day-to-day execution of program onboarding across CPL, leading projects independently from initial intake through go-live, owning scope, timeline, and data quality while maintaining the Airtable system of record.
Manage ongoing partnership management with academic units and internal LE stakeholders throughout program onboarding, understanding program goals, guiding units through requirements and implementation pathways, aligning on learner-facing details, and resolving blockers.
Facilitate onboarding kickoff, alignment, and check-in meetings with academic units and internal stakeholders to align on scope, timelines, and requirements.
Build and configure course sites in various LMS platforms (primarily Canvas and D2L), according to program specifications, ensuring consistency with catalog and platform standards.
Maintain data parity across systems and continuously improve onboarding SOPs so the intake-to-launch process stays consistent, scalable, and easy to hand off.
Escalate scope, timeline, or data-quality issues to the Product Marketing Manager before they affect launch dates.
Manage day-to-day content updates on CPL sites (including ASU for Life, CareerCatalyst, and other sites as needed), ensuring all CPL-based programs are accurately listed, described, and searchable.
Own the page creation and update workflow for programs, ensuring that listings are optimized for SEO/AEO and are discoverable.
Collaborate with the CPL team to align on catalog changes, new program additions, and retirements.
Build and maintain stakeholder relationships with content, marketing, and platform owners across CPL to ensure catalog changes are communicated clearly and implemented smoothly.
Maintain accurate, up-to-date status logs and dashboards for visibility across the team.
Serve as a reliable point of contact for academic unit partners and internal stakeholders, providing regular status updates on onboarding volume, timelines, and risks.
Proactively lead cross-functional collaboration with internal product, data, operations, and external stakeholders to identify and implement more efficient onboarding processes.
Lead regular status check-in meetings with the Product Marketing Manager and relevant stakeholders to review dashboards, risks, and operational priorities.