Portfolio Compliance Manager

Portland Community Reinvestment Initiatives, Inc (PCRI)•Portland, OR

17d•$30 - $36•Onsite

About The Position

Portland Community Reinvestment Initiatives, Inc. (PCRI) is a non-profit community development corporation dedicated to preserving, expanding, and managing affordable housing in Portland, Oregon, and providing access to and advocacy for services for its residents. With over 800 units of affordable housing, PCRI offers a stable opportunity for low-income households to remain in their neighborhoods. PCRI's Pathway 1000 initiative aims to create at least 1,000 homes in the next 10 years, focusing on N/NE Portland neighborhoods to combat displacement.

Requirements

High school diploma or GED required
At least 3 years of progressive experience in a professional setting, particularly in the realm of compliance.
Must have, or be willing to obtain, a compliance certification.
Experience in Residential Real Estate Affordable Housing with background in Low Income Housing Tax Credit Compliance / Section 42, Project-Base Section 8, HOME, HOPWA, CDBG.
Knowledge of Requirements and Regulations of Oregon Landlord/Tenant Law, Fair Housing Laws and Americans with Disabilities Act.
Knowledge and experience with Section 8 eligibility requirements; experience working with Housing Authority of Portland preferred.
Experience with various forms of housing to include single family, multi-family and apartment complexes.
Prior experience using Yardi Property Management software.
Experience working in a non-profit organization.
Previous office experience working with the public in which the following skills were attained: effective telephone skills, ability to deal tactfully with a variety of people under constantly changing circumstances using tact and diplomacy, ability to prioritize tasks and work under minimal direction, ability to understand and follow complex verbal and/or written instructions, and familiarity with filing systems and standard business machines.
Must be able to regularly walk up and down stairs up to 8 hours per day.
Must have the ability to stoop, twist, reach, and pull.
Must be able to sit and/or stand for up to 8 hours a day.
The worker is required to have close visual acuity to perform an activity such as viewing a computer terminal and extensive reading.

Nice To Haves

College degree preferred in business administration, or related field.
Property Management License for the State of Oregon is preferred.
Obtain LIHTC certification within 6 months of employment.
Knowledge of HUD, LIHTC, HOME, Sec 8 and PBV programs
Knowledge of rental assistance and affordable housing programs.
In-depth knowledge of the industry's standards and regulations.
In depth knowledge of all rules and regulations surrounding compliance.
The ability to read and understand technical documentation such as federal housing regulations and associated policies and procedures.
Superior attention to detail in order to identify and correct risky practices.
Knowledge of the community, social and economic resources available to low income individuals, with particular emphasis on resources as they apply to housing.
Knowledge of computer systems and spreadsheets. Proficient with Microsoft Office Suite: Word, Excel, Outlook.
Knowledge of general office equipment.
Self-motivation and self-organization are essential.
Superior verbal, written, analytical and interpersonal communication skills.
Ability to learn and follow Federal and State housing regulations, policies and procedures.
Ability to maintain confidentiality of tenants.
Ability to work with diverse ethnic and low-income families in a professional manner.
Ability to work creatively with management and department staff to achieve objectives.
Ability to communicate effectively with prospective tenants and all levels of management.
Ability to generate reports and business correspondence. Effectively present information and respond to potential residents and the general public.
Must be able to manage multiple and changing priorities.
Real Estate License for the State of Oregon is a plus.
Must have and maintain a valid driver’s license and be able to pass a driving record check as determined by PCRI criteria, and also must have access to a vehicle and maintain personal automobile insurance which meets PCRI guidelines.
Must be willing to attend mandatory classes for licensing and / or continuing education.

Responsibilities

Ensure that property management operations comply with legal regulatory standards, procedures, and policies.
Review tenant files for compliance and maintain PCRI’s policies and procedures regarding Fair Housing, tenant selection, and regulatory procedures.
Support Property Management staff by providing direction and oversight of the recertification process, initial household eligibility determination, and move-in file review, in accordance with funder compliance and PCRI policy.
Support compliance-related tasks associated with the organization’s resident services programs.
Ensure the organization operates in accordance with state and federal laws.
Ensure timely Annual Recertification of tenant incomes in accordance with regulatory agreements.
Manage and maintain assigned affordable housing portfolio including: tenant file reviews, audits, onsite file reviews, track and complete certifications, transmit property rental assistance into software programs, and input tenant certifications into Property Management Software.
Work with Department Director and Property Management staff on compliance-related tasks.
Support annual and quarterly (or as directed) compliance reporting of PCRI’s scattered sites, rental portfolio per contract agreements with the City, State, HUD and other contracts.
Work with Department Director to evaluate program processes and procedures and make recommendations accordingly.
Track certification corrections; research and answer Fair Housing/Equal Opportunity questions brought forth by property or tenant.
Identify and report compliance issues, irregularities, and violations.
Prepare and complete compliance reporting for the Portland Housing Bureau, Oregon Housing & Community Services, HomeForward, Financial investors and other entities as needed.
Perform compliance audits to determine whether established protocols are being followed and where they can be improved.
Act as liaison with clients and agencies regarding affordable compliance operations and regulations to ensure program compliance.
Interpret and dispense all new affordable housing program publications, policies, and procedures.
Follow up on tenant file audit findings to ensure compliance and report corrections as required.
Apply technical data, regulations, and policy statements to varying situations.
Enforce terms of rental agreements: ensure that all provisions of the lease are being followed, implement appropriate lease renewal process.
Update Property Management software, currently Yardi, with tenant information as needed.
Oversee compliance and management of waitlist and application procedures to ensure compliance with Section 8 and Fair Housing requirements.
Exhibit professional attitude and appearance at all times and demonstrate a customer service attitude to internal and external customers and service providers.
Prepare reports, correspondence, and other documents relevant to the department's overall function.
Check voice mail, faxes and email throughout the day and respond as needed.
Attend all meetings and training as required.
Act proactively to ensure the current of knowledge in the areas of housing regulations and best practices in property management.
Support leasing activities as needed in pursuit of minimizing department vacancies.
Provide additional support, training and oversight of the department staff and daily operations.

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
10 days of paid Vacation after the completion of one year of employment that increase over time to 20 paid days.
9 days of paid Sick Leave
3 days of paid Personal Time Off
11 paid holidays
employer-paid health coverage (medical, dental, vision) that requires a contribution for employee if dependents added to plan
Long Term Disability Insurance
403(B) employer match contribution of up to 3% of employee’s annual salary.
Voluntary benefits include: Life Insurance, Short Term Disability insurance, critical and accidental insurance.