Portfolio Compliance Assistant

The Schochet Companies•Braintree, MA

4d•Onsite

About The Position

Schochet is hiring a Portfolio Compliance Assistant to join our Compliance department at our corporate office in Braintree, MA. This role involves assisting with tracking and reviewing property files to meet time-sensitive occupancy requirements, processing income certifications/recertifications, and updating the Yardi database. The assistant will also help residents complete and understand housing assistance documents, collect necessary tenant file documents, and address tenant questions and complaints.

Requirements

Professional certification in this field is necessary within a few months of beginning this position
Excellent math skills are needed in order to calculate income and rent
Strong verbal and written communication skills
Excellent customer service
Ability to work independently
Possessing a high degree of attention to detail and accuracy
Organization and strong follow through skills
Proficiency with Microsoft Office to include Word, Excel, and PowerPoint is required

Responsibilities

Assist with tracking and reviewing files from property as assigned in keeping with time sensitive occupancy requirements
Assist staff with file processing in accordance with company processing guidelines
Process income certifications/recertifications for multiple affordable housing programs
Update Yardi database
Assist residents in completing, understanding and signing all documents related to housing assistance to ensure compliance with program rules
Assist with collecting all necessary documents for tenant files
Ensure all necessary documents are in tenant files, up-to-date and in the correct order
Address tenant questions and issues as they arise
Listen to and document tenant complaints regarding a variety of tenant issues including roommate and overcrowding concerns