Portfolio CEO: Residential Plumbing
About The Position
American Operator is seeking an experienced operator to lead a profitable, established residential plumbing company as CEO, in partnership with American Operator. This role offers a unique chance to take over a business with a strong reputation, loyal customer base, and an experienced team. The CEO will be responsible for daily operations, team leadership, and P&L performance, focusing on team development, customer acquisition, operational discipline, and scaling the business. American Operator will provide strategic support and resources, while the CEO will have a clear path to significant equity ownership.
Requirements
- Successful track record of operating and growing a residential plumbing business
- Experience owning P&L performance, including budgets and KPI targets
- Experience building, leading, and holding high-performing teams accountable, including responsibility for hiring and talent development
- Deep understanding of residential plumbing operations, with the ability to evaluate field service quality across water heater, water treatment systems, drain cleaning, sewer and line replacement, and related services.
- Hold a master plumbing license or have the ability to obtain one within 12 months
- Currently based in, or willing to relocate to, one of the following markets: Texas, Florida, Georgia, North Carolina, Colorado, or Tennessee
Nice To Haves
- Track record of building and strengthening a customer-first culture centered on trust, service quality, and operational excellence
- Experience successfully leading a business through a leadership transition and building trust with the existing team
- Built or managed recurring revenue programs through membership plans in a plumbing or home services business
Responsibilities
- Lead day-to-day operations and drive growth across key business performance metrics
- Build and Develop a high-performing and accountable team
- Oversee field operations to deliver exceptional customer service and quality of work
- Grow the direct-to-homeowner customer base by managing the funnel from sourcing leads through job completion
- Oversee warehouse operations, manage inventory levels to support field operations
- Recruit, develop, and retain top plumbing talent
- Partner with American Operator on strategy and execution
Benefits
- performance-based bonus opportunities
- distributions
- meaningful equity participation beginning at 10% ownership
- comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
