Portfolio Analytics & Strategy Specialist - GenAI

PNC Bank•Pittsburgh, PA

1d•Onsite

About The Position

As a Portfolio Analytics & Strategy Specialist in PNC’s Financial Risk & Operational Quantitative Strategy organization, the employee builds and deploys Microsoft 365 Copilot agents and Copilot Studio solutions, partnering with business teams to identify and scale GenAI opportunities. The role connects agents to approved repositories, refines prompts and conversation flows, navigates AI governance and model risk processes, and tests, monitors, documents, and improves solutions. It also promotes responsible AI practices, including transparency, human oversight, and data protection, and stays current on Copilot and GenAI capabilities. The position also provides financial and regulatory reporting and analyses to support controls over those processes, and runs complex business performance, risk, and operational analytics. It may develop analytical methods and models to assess market, credit, or operational risk; analyze large datasets; and use results to improve risk-adjusted returns, profitable growth, and portfolio decisions. The role develops and implements strategies, establishes performance baselines, applies predictive models and other data to quantify portfolio risks, and manages information-supplier engagements with appropriate governance. It works with business, credit, data, and model development partners on test designs and reporting, develops standard reporting suites, and collaborates with business, Finance, and Risk partners on credit risk appetite and related policies and procedures. The role is based in Pittsburgh, Pennsylvania; Raleigh, North Carolina; or Charlotte, North Carolina. PNC describes itself as an in-office company. PNC does not provide employment-visa sponsorship or participate in STEM OPT for this position.

Requirements

Bachelor’s degree in a technical field or equivalent experience; the broader qualifications section lists a bachelor’s degree and allows a comparable combination of education, job-specific certifications, and experience in lieu of a degree.
Hands-on experience with Copilot Studio, Microsoft 365 Copilot, or similar agent platforms.
Working knowledge of Power Platform and SharePoint.
Solid grasp of prompt engineering and large language model strengths and limitations.
Strong problem-solving skills and attention to detail.
Ability to explain technical concepts to non-technical audiences.
Comfort managing multiple projects in a fast-moving environment.
Typically, a university or college degree and 5+ years of industry-relevant experience for roles at this level; a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree.
Knowledge and competencies relevant to analytical approach, banking products, big data management and analytics, business analytics, credit risk, mathematics of financial instruments, operational risk, performance measurement, predictive analytics, pricing models and analytics, the financial-services regulatory environment, and banking risk management.

Nice To Haves

Financial services or other regulated-industry experience.
Familiarity with AI governance or model risk management.
Experience with Azure OpenAI, APIs, or custom connectors.
Agile experience using Azure DevOps or Jira.
Relevant Microsoft certifications in Power Platform or Azure AI.

Responsibilities

Build and deploy Microsoft 365 Copilot agents and Copilot Studio solutions to streamline business work.
Partner with business teams to identify GenAI opportunities and turn them into scalable agents.
Connect agents to approved repositories and refine prompts and conversation flows for accurate, consistent responses.
Navigate AI governance, model risk, and intake processes from use-case classification through approval.
Test, monitor, and continuously improve agent performance; document solutions and help users get the most out of them.
Champion responsible AI, including transparency, human oversight, and data protection, and bring forward ideas based on current Copilot and GenAI capabilities.
Provide financial and regulatory reporting and analyses to maintain controls over reporting processes.
Run complex business performance, risk, and operational analytics; analyze large datasets and communicate conclusions.
Develop analytical methods and models to assess market, credit, and/or operational risk, as applicable.
Develop, recommend, and implement strategies that improve portfolio decisions, manage risk, increase revenues, reduce loss exposure, meet business goals, and improve performance.
Establish strategy baselines and track actual performance against expectations.
Apply predictive models, third-party data, and other tools to quantify portfolio risks and execute segmentation and targeting for acquisition and portfolio strategies.
Manage engagements with internal and external information suppliers, ensuring solutions are fit for purpose and subject to appropriate governance and oversight.
Work with business, credit, data, and model development partners to design, develop, and monitor test designs and analytical reporting.
Design and enhance standard reporting suites for product and portfolio reviews.
Collaborate with line-of-business, Finance, and Risk partners to assess and establish credit risk appetite and develop related policies and procedures.
Focus on customer needs and satisfaction in business decisions and manage risks in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays per year, depending on eligibility.
9 occasional absence days per year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days per year depending on career level and years of service, subject to eligibility.